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The Bottom Line Tables of Contents

The most recent issues of The Bottom Line are posted in our Members Only Area. Contents of all issues for which we have electronic copies, going all the way back to Volume 1 in 1979, are listed below.

Section members can request a copies of past articles in our Members Only Area.

2016: The Bottom Line, Volume 37

April 2016

MCLE Self-Study Article
Rethinking the Lone Wolf Mentality: Teamwork in the Practice of Law

Tom GarbersonBy Tom Garberson, Esq.

This article is posted in our self-study catalog.

Teamwork is a broad topic.  A lot can be—and has been—written about it.  Teamwork is not always at the forefront in the practice of law which, as an industry, has a powerful emphasis on individual achievements and independent activity.  However, a collaborative approach to legal work can provide very substantial benefits to clients, attorneys, and firms alike.  This article will explain why teamwork is ideal in the legal field and offer practical ideas for implementing, encouraging, and rewarding effective teamwork in a typical law practice. ...More >

They’re BAAAACK! Avoiding Foreign Email Representation Scams

Dennis JohnsonBy Dennis Wm. Johnson

Attorney Steve and I were on our regular bike ride up Yokohl Valley when he turned to me and said “Hey, have I told you about my new Japanese client?”  I knew this had to be a joke or a story because Steve doesn’t divulge confidences (as a banker, I don’t tell him about my borrowers… heaven knows what we can talk about on these rides).   ... More >

Health Savings Accounts: Forward Thinking Companies Are Making the Change to Consumer Driven Health Plans (And You Probably Should Too!)

Steven DrissBy Steven Driss

Just because we’ve always done things one way, doesn’t necessarily mean there isn’t a better way.  The long defunct Pony Express comes immediately to mind. As soon as a better way of delivering mail was available, we not only adapted, but demanded it.  In many regards, the same philosophy can be applied when talking about health insurance.  It has evolved with the times to meet the changing needs and demands of consumers. From paying for medical care out of pocket, to HMOs to PPOs, health insurance policies have had to evolve or else become extinct. ... More >

A Partner’s Disability: What Happens To Your Firm?

Steven DrissBy Steven Driss

t’s not easy to find an industry with more legal, binding, business partnerships than in the practice of law.  From teams of two to partnerships of hundreds, attorneys forge practice partnerships for all kinds of practical and rewarding reasons. Sharing the financial responsibility of a firm, growing the practice, and collaborating on cases are just a few of the key reasons attorneys flock together. There’s strength in numbers. ... More >

What Every CISO Needs to Know About Cyber Insurance: Industry Experts Share Their Insights and Advice on Cyber Insurance

Roger ParkSamir KapuriaBy Samir Kapuria and Roger Park

Decades ago, a group of merchants created a concept of general average—which is when all parties in a maritime venture share in losses resulting from a sacrifice of cargo in an emergency. What this group fashioned in 1890 was a method for merchants to insure their shipped goods. Upon landing, merchants whose cargo landed safely were expected to contribute a portion to merchants whose goods had been lost at sea. With this, an early form of insurance was born. ...More >

Message From the Editors

Mike FengerCynthia Mascio By Mike Fenger, Esq. and Cynthia Mascio, ACP, CEDS

This issue we have some interesting articles, including a couple of insurance-related topics, ways to protect against common scams (I know I get those emails sometimes, promising me a nice percentage of a recovery from a debtor), and an article on the benefits of teamwork in law firms. We hope you find them useful. ...More>

February 2016

This issue is posted in our Member's Only Area.

MCLE Self-Study Article
A Hidden Insider Threat: Exposing Visual Hackers

Mari FrankBy Mari J. Frank, Esq., CIPP

When we think of hackers breaching systems and stealing information from our law firms or our clients’ businesses, we don’t usually suspect trusted employees as the guilty parties.

But insider threats are in fact a very real and growing challenge. Security services provider SANS Institute surveyed nearly 800 IT and security professionals across multiple industries and found that 74 percent of respondents were concerned about negligent or malicious employees who might be insider threats, while 34 percent said they have experienced an insider incident or attack. ...More >

This article is posted in our self-study catalog

Analytics Made Easy: Lawyer-Friendly Technology for Better eDiscovery

Christi McGowanBy Christi McGowan

As data continues to grow at an unprecedented rate, it’s becoming more and more challenging for attorneys to get to the facts of the case quickly. However, it’s never been more important to do so in order to properly develop case strategy, gain an initial estimate of litigation costs and better prepare for depositions and other critical meetings.

The greater the use of analytics throughout the case, the more money clients will save and the more accurate your results will be. That said, it’s challenging to stay current with the latest technology and even more so to know when and how to effectively employ those technologies in different matters. ... More >

Strategies to Improve Law Firm Collections and Cash Flow

Patrick MaloneyBy Patrick M. Maloney

Like other businesses, law firms require steady and constant cash flow to stay healthy.  Unlike other businesses, law firms generally invoice for the services they provide in arrears, leaving them exposed to substantial risks of non-payment.  This article explores strategies for firms that represent clients on an hourly-rate basis to improve their collections and cash flow.  Attorneys can improve collections and cash flow by carefully screening clients, formalizing the attorney-client relationship in a thorough retainer agreement, and ensuring candid client communications throughout the representation.  ...More >

Regular Associate Evaluations Promote Professional Development

Donna LowBy Donna W. Low

A law firm’s ability to provide legal services of the highest quality depends on its success in retaining skilled and committed attorneys. This in turn requires firm management to focus on its attorneys’ performance and professional development. While meaningful and frequent informal feedback suggests the firm is committed to developing its associates, regular performance evaluations are an important mechanism to provide subjective and objective feedback on each associate’s strengths, weaknesses, and areas for improvement. Implementation of a systematic performance evaluation process improves associate productivity and enhances retention. A structured associate evaluation program should serve as the basis for making informed compensation, promotion and termination decisions.  ... More >

The Admin’s Guide to Organizing Digital Files

Julie PerrineBy Julie Perrine

Just like papers on your desk can pile up, the same thing can happen with digital files. If you don’t have a filing system to put things where they belong when you save them, the virtual mess can accumulate quite quickly. With digital files, it’s a lot easier to ignore the problem because the virtual piles are out of sight on your hard drive somewhere. And technology makes it easy to search for files with keywords, so it can be tempting to not maintain your digital files. However, wasted time is still wasted time if you’re hunting for files. So investing a little effort into organizing your digital files can actually make you more productive in the long run. Here’s how you can get started. ...More >

Message From the Editors

Mike FengerCynthia MascioBy Mike Fenger, Esq. and Cynthia Mascio, ACP, CEDS

Thanks for checking out the February issue of the eTBL. We think we have a strong issue, dealing with a variety of challenges law firms face.  From evaluating associates, to ediscovery techniques, to strategies for improving cash flow, to preventing visual hacking, and ways to organizing digital files. (And, though the latter article is nominally aimed at administrators, the lessons are certainly relevant to solos who are their firms’ administrators. It also can help any attorney with his or her home computer.) ...More>

Message From the Chair

Kurt ObermeyerBy Kurt Obermeyer

Thanks for checking out the February issue of the eTBL. We think we have a strong issue, dealing with a variety of challenges law firms face.  From evaluating associates, to ediscovery techniques, to strategies for improving cash flow, to preventing visual hacking, and ways to organizing digital files. (And, though the latter article is nominally aimed at administrators, the lessons are certainly relevant to solos who are their firms’ administrators. It also can help any attorney with his or her home computer.) ...More>

2015: The Bottom Line Volume 36

December 2015 -- All MCLE Issue

The issue is posted in our Members Only Area.

our latest "All MCLE" issue of The Bottom Line is ready!

MCLE Self-Study Article
There's A Thief In Your Office: The Hidden Cost of Non-Business-Related Internet Use and Texting

NeilBy Neil Pedersen, Esq.

This article is posted in our self-study catalog.

You have a thief running around in your law firm.  That thief is stealing money from you.  It is costing you money in the form of lost productivity of your workforce.  It is increasing your expenses associated with cleaning up malware and other intrusions into your network and other electronic devices.  It is fomenting liability claims for inappropriate content being disseminated within the workplace by offended personnel.  This thief doesn't wear a ski mask, use a weapon, or break in at night.  The thief?  Your employees using their office equipment and their smart phones for non-business purposes during business hours. ... More >

MCLE Self-Study Article
Online Reputation – Occupational Hazard for Lawyers

Jay BettingerBy Jay Bettinger, Esq.

This article is posted in our self-study catalog.

Lawyers are often shocked to find letters or emails they wrote to adverse parties appear online -- even more so when hateful, usually anonymous, Internet comments target them.  Consider what happened to the NFL attorney who was caught in the crossfire when she sent cease-and-desist letters on behalf of the NFL to neighborhood churches to prevent them from using the term “Super Bowl” to promote hosted parties.  ... More >

MCLE Self-Study Article
Leveraging LPO: How Small Law Can Compete with Big Law

Christy WeisnerDanielle HauglandBy Christy Weisner and Danielle Haugland

This article is posted in our self-study catalog

Most lawyers are pretty bad at science, with the authors here no exception. But evolution is one theory that most of us can grasp easily, and it’s happening right in front of our eyes. There is no denying that the legal market has changed dramatically in the past decade: clients are demanding more from their outside counsel, technology is driving costs both up and down, and the traditional partnership track is practically non-existent. Just as the “survival of the fittest” applies to biology, those lawyers who embrace and adapt to these dramatic changes are finding law to be an exciting and rewarding field again.  ...More >

MCLE Self-Study Article
Consistency is the Key to Fairness in the Law Firm Workplace

Ed PollBy Ed Poll, Esq.

This article is posted in our self-study catalog. 

Law firms are not exempt from the legal requirements to operate a workplace free from discrimination. That means ensuring that characteristics other than an individual’s skills, experience and knowledge do not become factors in making employment decisions. However, firms by their traditional nature as partnerships are often highly subjective and personalized environments, in which employment decisions may be more arbitrary than the law allows. Consider your firm in light of the following and assess your potential risk of a violation. ... More >

Message From the Editors

Mike FengerCynthia MascioBy Mike Fenger, Esq. and Cynthia Mascio, ACP, CEDS

For this issue, we have four articles with self-study MCLE credit, as well as a “bonus” tech tip on some apps for using PACER. The new MCLE article, by Neil Pedersen, covers employee activities that esentially steal time from the employers. In addition, we have some reprinted articles that are still timely, and cover attorneys’ online reputations, law firm fairness issues, and a case study of legal process outsourcing.

As always we are always interested in topics you would like to see in the eTBL. Send suggestions to Mike Fenger at mike.fenger@ceb.ucla.edu; or better still, send us an outline of an article you would like to write! We will be happy to send you article guidelines and work out a submission schedule. We want this to be as useful as possible for the members of the Law Practice Management and Technology section, and you can help us get there.

Michael Fenger
Cynthia J. Mascio

Tech Tip: Pacer APPs for IPhone and IPad

Christi McGowanBy Christi McGowan

Access to case-related information, dockets, and documents are now available right at your fingertips with apps like FedCtRecords, DkT, and PacerMonitor. DkT and PacerMonitor are free, while FedCtRecords is $9.99. Each app has different functionality and features—depending on what you need it for, you may be able to download one of the free apps to suit your needs. I put each app to the test for speed, ease of use, download capability, and quick access features. ...More

October 2015

This issue is posted in our Members Only Area.

MCLE Self-Study Article
Business-Travel Security-Holes -- and How to Plug Them

Robert BrownstoneBy Robert D. Brownstone, Esq.

An oxygen-sucking hole ripped in an airplane’s ceiling -- though quite grave and potentially hazardous -- should not be the only leakage concern of business travelers. Thunderous voices, loose lips, wandering eyes, lost mobile devices and aggressive Customs officers are just some of the many circumstances that can compromise the confidentiality or privacy of information.

As a frequent traveler who also often advises clients and colleagues on information-security and data-leakage, I am hyper-sensitive -- OK, call me just plain hyper. Over time, I have devised a series of routines to guard against disclosures of: client confidences and identities; my law firm’s proprietary secrets; and private information relating to me and my family. Hopefully, whatever your walk of life, you will find these ensuing tips instructive. Do try them at home. ...More >

Report from ILTACON

Jeff BennionBy Jeff Bennion, Esq.

In late August, Las Vegas hosted the International Legal Technology Association Convention, or ILTACON. ILTACON lasted four days and provided attendees with over 200 educational sessions on topics including cybersecurity, cloud computing, Windows 10, iPads for lawyers, and practice management software, to name a few. For those who were not able to attend, a good portion of the event was audio recorded. The audio recordings and the written materials are available for download on ILTA’s website here.

Unlike most legal trade shows, ILTACON intentionally limits the number of vendors who present, in order to allow practicing attorneys to hear from other practicing attorneys how to implement legal technology into their practices. In fact, one of the themes of the conference was “Peers helping peers.” ... More >

Going Paperless: The Nuts and Bolts of Converting Your Office to a Digital Environment

By Neil Pedersen, Esq.

In the last edition of The Bottom Line, the first part of this article discussed the various compelling reasons to convert your office to a digital environment, defined essentially as having all of your paper files maintained in digital format. If, after reading that article, you are now convinced it is time to make the conversion in your office, this article is intended to give you a basic tutorial on how to make that happen. It is far easier than you might expect, and once the technology is in place and the proper protocols are created, trained and followed, you will experience efficiencies you would not otherwise anticipate, easily making up for the work involved in adopting the new procedures. ... More >

Burying the Billable Hour: Eight Steps to Implementing Value Pricing in Your Firm

By Ronald J. Baker

Historically, until well into the post-World War II era, legal fees were based primarily on the nature of the service provided, the results achieved, and the amount at stake. Determining an appropriate fee for the work was a matter of professional judgment.

That changed in the mid 1960s when clients began demanding detailed billing statements and lawyers implemented timekeeping records as a management tool to seek greater efficiencies. As a result, today most lawyers are paid by the hour -- almost in the same way as an hourly laborer. ... More >

Message From the Editors

Mike FengerCynthia Mascio By Mike Fenger, Esq. and Cynthia Mascio, ACP, CEDS

This issue, we have two new articles: Going Digital: A Step-by-Step Approach on How to Make the Change, Part Two, by Neil Pedersen (MCLE Self-Study Credit-1 hour), and Report on the ILTACON, by Jeffrey Bennion (that’s the International Legal Technology Association Convention). We also have two articles from the archives that are still relevant today: Business Travel Security Holes, by Robert Brownstone (The Bottom Line, Volume 32, No. 5, October 2011), and Burying the Billable Hour: Eight Steps to Implementing Value Pricing in Your Firm, by Ronald J. Baker (The Bottom Line, Volume 33, No. 4, August 2012). We hope you find them useful.

Our next issue, available in December, will be our all-MCLE issue. As always, we welcome article submissions from our members and from non-members alike. If you are interested in writing in The Bottom Line, send your proposed topic to mike.fenger@ceb.ucla.edu and we will send you’re the guidelines for articles and arrange for a deadline.

Volume 36, No. 2 - August 2015

Posted in the Members Only Area

MCLE Self-Study Article
Managing Client Expectations During the Attorney-Client Relationship

Neil PedersonBy Neil Pedersen. Esq.

What our clients believe will or should happen when they engage an attorney is often not based on knowing anything about the process, the law, or even reality. Their beliefs are fashioned from such stable and reliable sources as the television, social media, relatives, friends and their experiences with other vendors of services in their lives very different from attorneys. They come to us with these beliefs and expect us to satisfy their needs, which includes expectations created by those beliefs. When we fail to do so, we are viewed as flawed, we are considered failures, and even more nefariously, as purveyors of malpractice and fraud. ... More >

This article is posted in our self-study catalog.

E-Discovery for All Sizes

Jeff BennionBy Jeff Bennion, Esq.

When most attorneys think of e-discovery, they probably think about large mass torts or class actions involving terabytes of data. They probably also think about the relatively new, distinct set of rules governing e-discovery, the sanctions for non-compliance, and the tremendous costs associated with the processing and review of electronic files. These are reasons why most attorneys avoid working on cases involving e-discovery. The truth is that if you are a litigator, it is getting harder to avoid e-discovery. If you have a case with parties or witnesses who use email, social media, or text messages, you have a case where you might be receiving or needing discovery requests involving electronically stored information. E-discovery has crept into areas of family law, personal injury, employment law, intellectual property, business litigation, and others. For those unfamiliar with the nuances of e-discovery, here is a list of some helpful hints. ... More >

Associate Development: Optional or Essential?

TomBy Tom Garberson, Esq.

Developing, training, and retaining associates can be a challenging and time-consuming process that draws focus away from cases, clients, and business development. However, it is vital to the strength and longevity of any law firm. The process is a two-way street, requiring a commitment from both the associate and the firm. While an active mentoring program may not immediately generate revenue, it enhances the firm’s work product and promotes team building. In the long run, it will result in practical benefits for your practice. ... More >

The Rise -- and Potential Fall -- of the Hourly Rate

Ed Poll, Esq.By Ed Poll, Esq.
Principal, LawBiz® Management

Historically, until well into the post-World War II era, legal fees were based primarily on the nature of the service provided, the results achieved, and the amount at stake. Determining an appropriate fee for the work was a matter of professional judgment.

That changed in the mid 1960s when clients began demanding detailed billing statements and lawyers implemented timekeeping records as a management tool to seek greater efficiencies. As a result, today most lawyers are paid by the hour—almost in the same way as an hourly laborer. ... More >

MCLE Self-Study Article
Going Digital: Now Is the Time to Convert Your Practice to a Paperless Environment

Neil PedersonBy Neil Pedersen, Esq.

Nine and a half years ago when I took my practice "paperless" it seemed somewhat cutting edge and futuristic to most of my colleagues. It sounded more like me playing with technology than a prudent move for a small firm practitioner. Now, almost ten years later, it seems inevitable that those practitioners that do not become proficient at filing, working with, and manipulating digital documents will be left behind, unable to do some of the most basic things required of an attorney, and working harder and longer than the competition. It is time to take your practice digital. ... More >

This article is posted in our self-study catalog.

Message from the EditorsYvonne Waldron-RobinsonCynthia Mascio

By Mike Fenger, Esq. and Cynthia Mascio, ACP, CEDS

As we come to the middle of the year, we hope you have enjoyed and learned something from the issues we have presented thus far. We look forward to continuing to provide you with interesting and topical articles for the rest of the year, leading up to the all-MCLE issue in December. ... More >

Coach's Corner:
"Other" Monetary Issues: Refunds and Unearned Fees

Ed Poll, Esq.By Ed Poll, Esq.
Principal, LawBiz® Management

When it comes to money and lawyering, there is more to billing and collecting fees than simply billing and collecting fees. There are codes of conduct that factor into how a lawyer can bill and for how much. Two particularly interesting monetary issues include refunds and unearned fees. ... More >

Volume 36, No. 1 - April 2015

The issue is posted in our Members Only Area.

MCLE Self Study Article
Time Capture and Recordation: Capturing and Effectively Recording Your Time

Neil PedersenBy Neil Pedersen

The ability to accurately and completely capture and record time spent working on client matters, and then effectively communicate that effort, is a skill that all attorneys need to hone and eventually master. This article is intended to provide you with a roadmap to that mastery. It focuses on both the time capture part of the effort, and then focuses on developing effective ways to record your time for maximum chance of getting paid and minimum exposure to disputed invoices....More >

Technologies to Help You Work Smarter (and More Efficiently)

Michaael FengerBy Michaael Fenger

For law firms, as for other businesses, profitability has two aspects: revenues, and costs. In this issue, the revenues aspects are discussed well by Neil Pedersen and Ed Poll. Here, I will discuss some ways to make your practice more efficient, and thereby lower the costs end of the equation. Not all of these ways will be appropriate for all law firms, but I hope at least some of them will be of interest to some attorneys. ... More >

Litigation Support and "Bringing your Geek to Work"

Kevin I. NicholsBy Kevin L. Nichols

Small to mid-sized law firms or companies typically operate at a disadvantage when it comes to utilizing legal technology and litigation support services. Larger firms and Fortune 500 Companies tend to have full-time staff and limitless resources for hardware, software, and consultative support for their cases. In order for smaller firms to compete, they should utilize independent consultants whenever necessary to save time, scarce resources, and ultimately money. This includes, "bringing your geek to work" for the critical Federal Rules of Civil Procedure – Rule 26(f) Meet and Confer requirement. ... More >

Translating Creditworthiness into a Loan

Ed Poll, Esq.By Ed Poll, Esq.
Principal, LawBiz® Management

The literal payoff of demonstrating your good business sense and establishing your creditworthiness will take place when you need to ask your banker for a loan. ... More >

Message From the Editors

Mike FengerCynthia MascioBy Mike Fenger and Cynthia Mascio

You may be wondering what's been happening with the eTBL – "Why didn't I get a February issue?" Nobody feels worse about that than the members of the eTBL Sub-Committee. Unfortunately, due to circumstances beyond our control, the February issue could not be prepared for distribution. We decided to move to the April issue, which includes all of the great articles intended for the February issue, and we hope you find it useful and interesting. ... More >

Message From the Chair

Nazia Shaw. Esq.By Nyanza Shaw, Esq.
Shaw Esquire & Associates

In this message from the chair, I am going to discuss an item that is vitally important to lawyers - billable hours. While time keeping can be a burdensome task it is the core of what we have to do because if you are not billing, you are not making money. However, in today's legal world there are a lot of lawyers, and even more clients, that despise billable hours. Associates live under the burden of billing minimums which really aren't minimums since most big firm expectations are for associates to bill far beyond those minimums. Clients are turned off by feeling nickel and dimed for a quick call or email. Then there are some lawyers who undermine the value of their own time by writing down bills either by the prodding of a client or merely because of bad time keeping. Whatever your feelings are about billable hours, the fact is that they are important. They are even important if you are not billing by the hour. So how do you address this, keep your sanity, and make sure that you are properly collecting fees for services rendered and time spent? ... More >

2015: The Bottom Line Volume 35

Volume 35, No. 6 - December 2014
All-MCLE Issue

The issue is posted in our Members Only Area.

MCLE Self-Study Article
Visual Privacy Hacking: How Are You Protecting Client Confidences?

Mari Frank, Esq.By Mari J. Frank, Esq. CIPP

When it comes to privacy and accountability, people always demand the former for themselves and the latter for everyone else.
-David Brin

Have you considered who might be viewing and collecting information about your clients and cases without your awareness? Many of us are tethered to our smart phones, tablets, laptops and other engaging electronic devices. Instantaneously, we connect to our office, clients, opposing counsel, the court, the cloud, and more, from myriad places including restaurants, airplanes, trains, the beach, or just about anywhere connection is available. This mobility allows for flexibility, quick connectivity, and creativity. But mobile technology also exposes our clients’ sensitive information to increased privacy and confidentiality vulnerabilities. ...More >

This article is posted in our self-study catalog. 
Click here for information on how to access 1.0 study credits

MCLE Self-Study Article
Easy Fixes to Protect Yourself from Cyber Security Threats

Jeff BennionBy Jeff Bennion, Esq.

If you store documents electronically, whether in your office or in the cloud, it is important to review your security policies from time to time and determine whether you have any vulnerabilities. Software is constantly changing and making it easier for users to protect their electronic files. Here are some basic hints on how to better protect your electronic data. ... More >

MCLE Self-Study Article
Lawyers and Legal Technology: Savvy or Safety

Richard WagnerBy Richard Wagner, Esq.

Joe Patrice of Above The Law wrote, “as savvy hackers look to steal financial and intellectual assets from computer systems, the smartest cyber criminals have even figured out the best way to get what they want is to avoid the target corporation entirely and aim straight for their law firm.” Mr. Patrice goes on to say, “Let’s face it, lawyers aren’t the most technologically savvy bunch. It’s not uncommon for firm leadership to harbor one or two partners who still have their emails printed out for them and then dictate their responses to a secretary.” ... More >

MCLE Self-Study Article
Retainer Agreement Basics

Patrick Maloney, Esq.By Patrick Maloney, Esq.

Carefully prepared retainer agreements reduce the likelihood of disputes with clients.  Unfortunately, many attorneys default to a “one size fits all” retainer agreement and fail to tailor the agreement to each engagement.  Or, if they take the time to customize their standard form, in the rush to sign the client, latent ambiguities creep into the document, only to surface at a later date.  An attorney’s failure to prepare a proper fee agreement may result in her fee being determined by what is “reasonable,” rather than what was agreed upon.  ... More >

MCLE Self-Study Article
Protect Your Firm From Disqualification: Screen New Employees

John Sager, Esq.Donna Low, Esq.By John D. Sager, Esq. and Donna W. Low, Esq.

In today’s economic climate, legal secretaries, paralegals, law clerks, and other non-professional staff move from one law firm to another. Nonlawyers who apply to your firm for employment may have previously worked at a firm representing a party in litigation that is adverse to a current client of your firm. There has been extensive discussion regarding the ethical problems created by attorneys changing employment from a law firm representing one party in litigation to a firm representing an adverse party.  However, much less attention has been paid to the potential ethical issues created when a nonlawyer changes firms. The good news is that with early detection and careful screening, nonlawyers possessing confidential information about an adverse party may be effectively screened from working on the litigation, thus virtually eliminating the risk that your firm will be disqualified from the case in question. ...More >

MCLE Self-Study Article
Stress and the Legal Profession in the 21st Century

Jack KenefickBy Jack Kenefick

The legal profession, much more so than most, has always been known for its high-stress environment and culture.  It is a profession that is deeply rooted in tradition and has been slow to adapt to the increasingly stressful environment of the practitioner, particularly in the 21st century.

Now more than ever, attorneys are dealing with increased workloads, greater time pressures, burnout, depression and lack of balance in their life.  This increase workload and demand on time has resulted in unprecedented workplace stress and a drain on personal energy. ... More >

Message from the Editors

Cynthia MascioYvonne Waldron-Robinson By Mike Fenger and Cynthia Mascio

For the December issue, we have a variety of interesting articles, ranging from protecting your confidential information from being disclosed via cyberthreats or even “low-tech” visual hacking. We also have articles on screening new employees for potential conflicts of interest, dealing with stresses that particularly affect attorneys, drafting retainer agreements, and new updates on legal technology trends. ... More >

Message from the Chair

Nyanza Shaw, Esq.By Nyanza Shaw, Esq. 
Shaw Esquire

Welcome to the December issue of The Bottom Line.   This is our annual MCLE issue.  It is chock full of interesting MCLE self-study articles.  Besides helping you fulfill your MCLE requirement, we hope that these articles provide you with valuable information that is both helpful and informative to you in managing your law practice.  ... More >

Volume 35, No. 5 - October 2014
Issue Focus: "Outsourcing"

Posted in the Members Only Area

MCLE Self-Study Article: Outsourcing of Legal Services

Kevin E. MohrBy Kevin E. Mohr

Most lawyers to some extent have either directly or through intermediaries “outsourced” legal or legal-related services, ranging from using a local photocopy shop to reproduce documents or a company to shred those same documents when no longer needed, through hiring a vendor to provide and maintain a law firm’s computer system, or bringing on board temporary lawyers to assist in handling complex litigation or a corporate acquisition. Outsourcing can provide large, small, and solo firms with the advantages of reduced costs and increased flexibility in handling complex client matters. ...More >

This article is posted in our self-study catalog.
Click here for information on how to access 1.0 study credits

Outsourcing Is Not A Swear Word

Peter"By Peter Brewer

Outsourcing is a word that in recent years has come to have negative connotations. Outsourcing is usually associated with sending jobs overseas with an attendant loss of employment domestically. This article will restore virtue to the term, and will explain how outsourcing can increase the efficiency and profitability of solo and small firms, or even larger ones.  ... More >

Contract Attorneys: A Trend for Solo Practitioners and Small Firms

Ralph MartinezBy Ralph G. Martinez, Esq.

A paradigm shift has occurred in our country for those hiring temporary attorneys and those attorneys seeking to be hired temporarily. The shift seems to have begun in the early 1990’s. In 1994 Amy Stevens of The Wall Street Journal wrote: "As recently as two or three years ago, temporary legal help was used mostly by small businesses and tiny law firms, and legal piecework was considered an offbeat option for the mother with young children or for burnt-out associates who wanted to spend more time writing screenplays. But ever since the recession forced companies to cut costs and poured hundreds of top-notch attorneys into the market, the use of legal temps has gone mainstream." .  ... More >

Leveraging LPO: How Small Law Can Compete with Big Law

Danielle HauglandChristy WeisnerBy Christy Weisner and Danielle Haugland

Most lawyers are pretty bad at science, with the authors here no exception. But evolution is one theory that most of us can grasp easily, and it’s happening right in front of our eyes. There is no denying that the legal market has changed dramatically in the past decade: clients are demanding more from their outside counsel, technology is driving costs both up and down, and the traditional partnership track is practically non-existent. Just as the “survival of the fittest” applies to biology, those lawyers who embrace and adapt to these dramatic changes are finding law to be an exciting and rewarding field again.  ...More >

Guide to Procuring LPO Services in the Philippines

Dr. Tom BohnertBruce SilvermanBy Bruce Silverman and Dr. Tom Bohnert

With the growing global competition in almost every trade and industry, outsourcing has become increasingly popular. More recently, we see a similar direction being taken in the legal industry, a shift in the mode of delivery for legal services. These competing businesses outsource support functions from secretarial tasks to paralegal works, and now are expanding horizons to other legal duties.

Known as legal process outsourcing (LPO), this trend involves the acquisition of legal support services (works by attorneys, paralegals, and other legal professionals) from external vendors found domestically (inshoring) or overseas (offshoring). Offshore LPO services are procured from countries such as India, Australia, and the Philippines. As an industry and practice, LPO has existed for a few decades, dating back to as early as the 1960s. ... More >

Message From the Guest Editor:
Legal Process Outsourcing for Solo and Small Firms

By Carolyn M. Dillinger, Esq.

Carolyn Dillinger, Esq.I chose the theme for this issue to answer two specific questions: 1) can a firm ethically outsource legal services to a third party provider, and 2) are sole practitioners and small firms actually using legal process outsourcing and having successful experiences.  Please note, that although some of the articles will mentions various types of outsourcing, including off-shoring and near-shoring, in this column I group the various options under a broad definition of outsourcing.  You will also notice authors using different language to refer to the key parties involved in Legal Process Outsourcing (LPO), such as the LPO provider also called the Outsourcing Service Provider (OSP).   ... More >

Message From the Chair

Nyanza Shaw, Esq.By Nyanza Shaw, Esq.

Welcome to the October issue of The Bottom Line.   I am very excited and honored to serve as Chair of the LPMT Executive Committee for 2014-2015.  It is my hope to continue the great progress and accomplishments made during the last couple of years under my predecessors Tangela D. Terry and Perry L. Segal.  They, along with previous chairs, have laid a great foundation for me to build on.  The LPMT Executive Committee is always striving to best serve the members of the LPMT Section, and this year it is my hope that more of you will get involved in the section so we can continue to do so.  We want this Section to be truly interactive, and your input helps us to provide the programming and services that you want and need. ... More >

Coach's Corner:
Outsourcing Is In

By Ed Poll, Esq.
Principal, LawBiz® Management

Ed Poll, Esq.If you deal with even a handful of companies today, you have undoubtedly encountered some version of outsourcing. Law firms should take note.

The principle of outsourcing is fundamental: do what you do best and let others do what they do best, most efficiently, and at least cost to both you and the client.  ... More >

Volume 35, No. 4 - August 2014

Posted in the Members Only Area

MCLE Self-Study Article
Ethics And Settlement:  Successful Negotiations And Mediation In Your Practice

Mari FrankBy Mari Frank, Esq. CIPP

“Discourage litigation. Persuade your neighbors to compromise whenever you can. Point out to them how the nominal winner is often the real loser — in fees, and expenses, and waste of time. As a peace-maker the lawyer has a superior opportunity of being a good man. There will still be business enough.” – Abraham Lincoln

Just as President Lincoln advised lawyers of his time to negotiate, save time and money, and act in good faith, those wise words are just as relevant today. Attorneys have the unique position to empower clients to reach agreement and be released from the pain and cost of protracted legal disputes. In 1984, then Retired Chief Justice of the U.S Supreme Court, Warren Burger shared his own  observation of the state of our profession when he explained;  “Lawyers, judges, law teachers – the entire profession has become so mesmerized with the stimulation of the courtroom contest that we tend to forget that we ought to be healers—healers of conflict.” ... More >

Click here for information on how to access 1.0 study credits

True Mobility Solutions

Gary BarrBy Doug Hafford VP of Consulting Services, Afinety Inc.

With every day that passes, our world becomes more mobile and accessible than ever before.  The traditional law office, filled with books, libraries and filing cabinets is a thing of the past.  While I still enjoy visiting hundreds of law firms each year, what strikes me is how non-traditional they have become.  I still love seeing the wood paneling, Currier & Ives style art and a well-stocked library but now they are ornamental, giving visitors a feel for the firm much more than being useful. ... More >

Beyond the Status Quo: Status Reports

Ed Poll, Esq.<br>  Principal, LawBiz® Management  By Ed Poll, Esq. Principal, LawBiz® Management

Despite all the technological paraphernalia at our fingertips that makes it easy to correspond with others, communication is still a key problem in our society. This is no less so in the world of law. Failure to communicate is the most common cause of clients’ complaints about attorneys. I continue to harp on this obvious—and what should be easily correctable—problem, yet failing to respond to telephone calls, faxes, e-mails, texts, and letters is still the major attorney discipline challenge. ... More >

The Evolution: Strategic Advisor and Strategic Advocate

Lee Kanon AlpertBy Lee Kanon Alpert, Esq.

For more than 35-years I have thoroughly enjoyed representing countless clients in a myriad of matters including large family law matters, transactional issues and major business negotiations, including mergers and acquisitions, regulatory issues and complex real estate deals.  Through the years, my firm and I have enjoyed a thriving practice as we developed a strong reputation for being the go to firm for leaders looking for solutions.  ... More >

Message From the Editors

Yvonne Waldron-RobinsonCynthia Mascio By Cynthia J. Mascio and Yvonne Waldron-Robinson

This issue of The Bottom Line brings you a much coveted Ethics MCLE article written by Special Advisor to the Law Practice Management & Technology section, Mari Frank, Esq.  Ms. Frank, a respected mediator and radio talk show host, brings to us her unique concepts of Ethics & Settlement that we’re sure will teach you a myriad of ways to enhance your settlement negotiations.  As Ms. Frank comments, “Litigation does not heal conflict –although it may end the battle.” ... More >

Message From the Chair

Tangela Terry, Esq.<br>Law Office of Tangela D. TerryBy Tangela Terry, Esq.

Welcome to the August issue of the e-TBL.  It has been my honor to serve as LPMT Chair for the 2013-2014 bar year.  During my time on the Executive Committee I have had the pleasure of meeting and working with some tremendously talented and super nice people.  The goal this year was to continue our tradition of providing quality legal programming, services, and articles of interest to our members.  I believe that we accomplished this goal; the e-TBL Committee did a fantastic job of securing quality articles that would be of interest to our readers, the webinars that were put on by our Education Committee were both timely and thought provoking.  ... More >

Coach's Corner:
Financial Savvy: Make It a Priority

Ed Poll, Esq.<br>  Principal, LawBiz® Management  By Ed Poll, Esq. , Principal, LawBiz® Management

We should aspire to be more than average -- perhaps in everything, but, in particular, in terms of financial savvy.

Law schools certainly do not devote enough attention to the practical side of being a lawyer. It’s fine—wonderful, in fact—to graduate students with knowledge of the particulars of law. However, it’s not so fine—the opposite of wonderful, in fact—if those same students become exceptional lawyers but can’t manage to make a living because they don’t know how to run a business. ... More >

LPMT Programs at the State Bar of California Annual Meeting

My State Bar Annual MeetingThe LPMT Section is pleased to be presenting three programs at this year's Annual Meeting: Ethics and Settlement: Successful Negotiations and Mediation in Your Practice; The National Security Agency and Attorney Confidentiality: How to Protect Your Clients, and; Evolving Your Solo Law Practice: Daring to Become a Firm. ... More >

Volume 35, No. 3 - June 2014
Issue Focus: Fee Arbitration and Billing

Posted in the Members Only Area

MCLE Self-Study Article
California’s Mandatory Fee Arbitration Act Benefits Attorneys by Providing an Efficient Mechanism to Resolve Legal Fee Disputes

Patrick MaloneyBy Patrick M. Maloney

Faced with a client request to submit a legal fee dispute to arbitration under the Mandatory Fee Arbitration Act (“MFAA”), California Business Professions Code §§ 6200-6206, many attorneys simply assume the non-binding arbitration process will be a pointless exercise, only delaying the recovery of their hard earned fees. Dismissing the mandatory fee arbitration process as a waste of time overlooks the many benefits of arbitrating fee disputes under the MFAA. The MFAA benefits lawyers and clients alike by providing an expedited and cost-effective means to resolve legal fee disputes. ... More >

Click here for information on how to access 1.0 study credits

You Want Us to Do What? One Firm's Successful Brand Development Story through Social Media Success Gary Barr

By Gary L. Barr

At our partner retreat in 2012, we made the determination that it was time to make some marketing changes. We wanted to clearly distinguish Alpert Barr & Grant from other firms and use this distinction in raising our overall visibility, while incorporating a strong yet professional business development component. This marketing strategy is not an undertaking for the faint of heart, especially for a small law firm with seven attorneys, but we knew it had to be done in order to stay competitive, relevant, and to grow our firm. ... More >

Creative Lawyer Is Not an Oxymoron, or, Why Johnny Esq. Can't Innovate

Andrew ElowittBy Andrew Elowitt, JD MBA PCC

People seldom think of lawyering as a creative profession. Architects, product designers, graphic artists, and admen are considered creative, but not lawyers. Use the phrase “creative lawyer” and many people will scoff and mention an anecdote about inventive but unethical timekeeping practices, or imaginative but spurious legal arguments. At best, people may relate a story about a lawyer who is – much to their great surprise – actually a very fine artist or talented musician. Who’d a thunk it? ... More >

Some Confessions & A Bit of Wisdom from a Fee Arbitrator

David WhiteBy David S. White

“A lawyer’s time and advice are his stock in trade.”
Abraham Lincoln, Attributed in Bulletin, Lincoln National Life Foundation, 11 July 1949

Give or take, I served as a volunteer Fee Arbitrator for the Los Angeles County Bar Association’s Mandatory Fee Dispute Arbitration Panel for about 25 years. I stopped serving in that capacity about 6 years ago, when I began accepting employment as an occasional expert witness in attorney - client fee disputes. I write to share both some confessions and a bit of wisdom, gleaned from my experience. ... More >

Message From the Editors

Cynthia MascioYvonne Waldron-RobinsonBy Yvonne Waldron-Robinson and Cynthia J. Mascio

We are pleased to present a variety of articles for your reading pleasure in this issue. Our MCLE article for this issue, written by Patrick M. Maloney, covers California’s Mandatory Fee Arbitration Act. ... More >

Message From the Chair:
“To Cloud Or Not To Cloud, That Is The Question”

Tangela Terry, Esq.<br>Law Office of Tangela D. TerryBy Tangela Terry, Esq.

Cloud Computing, though a relatively new term just a few years ago, has become a very common term in the legal profession today. At just about every legal conference that I have attended in the last two years, there has been at least one CLE on cloud computing. “Broadly defined, cloud computing (or "Software as a Service") refers to a category of software that's delivered over the Internet via a Web browser (like Internet Explorer) rather than installed directly onto the user's computer.” (Cloud Ethics Opinions Around the U.S., ABA Law Practice Management Section.) ... More >

Coach's Corner:
Billing Conundrums and How to Solve Them

Ed Poll, Esq.<br>  Principal, LawBiz® Management  By Ed Poll, Esq.

Billing is not as straightforward as it may seem at first. In fact, billing involves more conundrums than the Sunday crossword puzzle.

People in general are paying more attention than ever before to the workings of government and businesses, and they are demanding financial accountability. Clients are no different in terms of what they expect from their lawyers when it comes to billing. This greater client sophistication about billing practices, along with keen competition for legal services and a heightened press awareness and curiosity, has made it critical for lawyers to continually examine their billing procedures to make sure that they are fair, ethical, and practical ... More >

LPMT Members to Speak at California Solo and Small Firm Summit

Congratulations to LPMT Immediate Past Chair, Perry Segal and LMPT Executive Committee Member, Neil Pedersen who have been selected as speakers for the 2014 California Solo and Small Firm Summit to be held June 19-June 21 at the Newport Beach Marriott Hotel.

Volume 35, No. 2 - April 2014
Issue Focus: "Cybersecurity in the Golden State"

Posted in the Members Only Area

MCLE Self-Study Article
Disaster Preparedness Guidelines for Law Practices

Robert TakemuraPrashant KumarBy Prashant Kumar and Robert Takemura
MLC & Associates, Inc.

In light of current events, it is important for law practices to take the time to address their employee’s concerns regarding the potential for natural, technology, and human-generated disasters. From the business perspective, it is also essential to take steps to ensure that normal operations continue without interruption. ... More >

Click here for information on how to access 1.0 study credits

Adopting Word 2013 at Your Law Firm

Eric CrowtherBy Eric R. Crowther
President, Crowther Consulting Corporation

If you are contemplating an upgrade to Word 2013 at your law office, you should first consider significant changes in Office product licensing, changes in certain features of Word that affect legal documents, and the integration of Office 2013 with third party programs you may use. ... More >

Everything Old Is New Again

Peter N. BrewerBy Peter N. Brewer, Esq.
Law Offices of Peter N. Brewer

Today we have an entire generation of lawyers who grew up with their fingers on a keyboard. Many of them had neither the reason nor the opportunity to develop good dictating skills. Becoming comfortable with dictating offers virtues beyond merely getting your thoughts into written form. ... More >

E-Mail Efficiency, Time Management and Mobile Communication Courtesy in 2014

Derick RoselliBy Derick Roselli
Enterprise Account Executive and Electronic Discovery Consultant, Hewlett-Packard Company

Lawyers are often shocked to find letters or emails they wrote to adverse parties appear online -- even more so when hateful, usually anonymous, Internet comments target them. Consider what happened to the NFL attorney who was caught in the crossfire when she sent cease-and-desist letters on behalf of the NFL to neighborhood churches to prevent them from using the term “Super Bowl” to promote hosted parties. ... More >

The Dangers of “Bring Your Own Cloud” (BYOC) During e-Discovery Bill Tolson

By Bill Tolson
President, Tolson Communications LLC

In the last year there has numerous articles, blogs, webinars and panels discussing the legal perils of “Bring Your Own Device” or BYOD policies. BYOD refers to the policy of permitting employees to bring personally owned mobile devices (laptops, tablets, and smart phones) to the workplace and to use those devices to conduct company business while accessing privileged company information and applications. The problem with BYOD is the company’s ability to access those devices as needed for things like eDiscovery search and litigation hold. ... More >

Press Release: Attorney General Kamala D. Harris Issues Guide for Small Businesses to Protect Against Cyber Attacks, Data Breaches

State of Califonia Department of Justice
Office of the Attorney General Kamala Harris

Thursday, February 27, 2014
Contact: (415) 703-5837

SAN FRANCISCO -- Attorney General Kamala D. Harris today issued recommendations to California businesses to help protect against and respond to the increasing threat of malware, data breaches and other cyber risks. ... More >

Message From the Editors Cynthia MascioYvonne Waldron-Robinson

By Cynthia J. Mascio and Yvonne Waldron-Robinson

All lawyers and law firms are at risk of a disaster disrupting their practice. There are no “disaster free” zones. The establishment of a disaster recovery plan cannot be overstated and technology almost always plays a prominent role, especially in a law office that deals with sensitive and confidential information. ... More >

Message From the Chair: Cybersecurity in the Golden StateTangela Terry, Esq.<br>Law Office of Tangela D. Terry

By Tangela Terry, Esq.
Law Office of Tangela D. Terry

In February of this year, Attorney General Kamala D. Harris released Cybersecurity in the Golden State, a guide designed to educate small businesses on how to protect against cyberattacks and data breaches. ... More >

Coach's Corner: Exercise Your Business Acumen Ed Poll, Esq.<br>  Principal, LawBiz® Management

By Ed Poll, Esq.
Principal, LawBiz® Management

Health and fitness is all the rage these days. Many people belong to gyms, run in marathons, or do work while walking on a treadmill. It’s undeniable that people are more aware than ever that it’s important to exercise their bodies. In the same way, it’s important to exercise your business acumen in order to keep your law business in tip-top shape. ... More >

New Member Benefit: Technolawyer

We are pleased to offer a new member benefit worth $100 -- subscription to the TechnoLawyerArchives for one year ... More >

Volume 35, Number 1 - February 2014
Issue Focus: Privacy, Ethics, Technology and More!

Posted in the Members Only Area

Articles

MCLE Self-Study Article
Getting Ethical With Paralegals: A Look at California Rules and Their Impact on Attorneys and Paralegals

Barbara Haubrich-HassBy Barbara Haubrich-Hass, ACP/CAS
Chain Cohn Stiles

Since its emergence in the 1960s, the paralegal profession has evolved into an essential component of every successful legal team. The role of a paralegal is fundamentally shaped by the legal ethics that he or she must follow. Discussed in this article will be:

  1. 1. Business & Professions Code (BPC) §§6450 through 6456;
  2. 2. The ethical use of “employee” and “virtual” paralegals; and,
  3. 3. The recovery of paralegal fees, when the legal authority allows for such recovery, exists given the recent Appellate Court ruling in Ellis v. Toshiba America Information Systems (2013) 218 Cal. App. 4th 853. ... More >

Implementing Cloud-based Solutions for Legal Practices

Robert TakemuraPrashant KumarBy Prashant Kumar. and Robert Takemura
MLC & Associates, Inc.

There is no doubt that the technology is a ubiquitous and essential tool that has grown in importance in today’s modern society. E-mail has often replaced letter correspondence; video conference calls are used to substitute for face-to-face meetings; tablets and smartphones are used for out-of-office work; and Virtual Law Offices (VLOs) have appeared as an interim solution between the traditional client-lawyer relationship and self-help web sites. The list is ever expanding. The challenge for the legal profession is to keep up with the escalating capabilities that technology offers and implement solutions that produce effective results. ... More >

From Lemonade and Lucy to COPPA and Cookies

Adam D.H. GrantBy Adam D.H. Grant, Esq.
Alpert Barr & Grant

Growing up as children, our first taste of commerce involved selling lemonade in front of our house on a sweltering summer day, or wondering what justified the hefty price of 5 cents that Lucy charged Charlie Brown for psychiatric help. We dreamed of consuming an endless number of cookies. However, dreams of chocolate oozing scrumptious spheres of delight now fade into an abyss of virtual electronic spheres designed to ooze information including “geolocation” and “persistent identifiers.” As of July 1, 2013, the Child Online Privacy Protection Policy (“COPPA”) dramatically altered how we think about cookies. These new cookies may not be as appealing to the 13 and under crowd, but to those who develop mobile apps, they are included in the daily-recommended consumption of data in this 21st century. ... More >

Windows XP Retirement

Doug HaffordBy Doug Hafford, VP of Consulting Services
Afinety, Inc.

Lawyers are often shocked to find letters or emails they wrote to adverse parties appear online -- even more so when hateful, usually anonymous, Internet comments target them. Consider what happened to the NFL attorney who was caught in the crossfire when she sent cease-and-desist letters on behalf of the NFL to neighborhood churches to prevent them from using the term “Super Bowl” to promote hosted parties. ... More >

Using Amicus Attorney for Marketing Purposes and the Importance of Grouping Contacts

Camille Leffall RogersBy Camille Leffall Rogers

One of the first steps in managing a legal practice is choosing a contact management system that suits your specific needs. With a myriad of legal practice management software to choose from, all of which claim to virtually run your business for you, it still takes an incredible amount of time and energy (as well as trial and error) to develop, implement, and manage procedures that will support these technologically advanced systems. ... More >

Columns

Message From the Editors

Cynthia MascioYvonne Waldron-Robinson By Cynthia J. Mascio and Yvonne Waldron-Robinson

This month’s issue of the eTBL has a little something for everyone. An article on privacy, and on the management side, an article on the ethical use of paralegals which discusses both the use of “employee’ and “virtual” paralegals as well as the recovery of paralegal fees. This article qualifies for MCLE credit. Also on the management side, Ed Poll gives us great pointers on how to determine the office your law practice needs. ... More >

Message From the Chair

Tangela Terry, Esq.<br>Law Office of Tangela D. TerryBy Tangela Terry, Esq.
Law Office of Tangela D. Terry

Happy New Year! Welcome to the February issue of the e-TBL. This issue has topics related to ethical issues that an attorney faces when the decision is made to hire a paralegal, implementing cloud based solutions, the expansion of the Child Online Protection Policy (“COPPA”), office space considerations, the retirement of Windows XP and using Amicus Attorney to market your practice. ... More >

Coach's Corner:
How to Assess the Office Your Law Practice Needs

Ed PollBy Ed Poll, Esq.
Principal, LawBiz® Management

Regardless of a law firm’s size, office space is inevitably a large and complex expenditure – certainly in the top three expense categories for any firm. In these days of home offices, telecommuting, and virtual offices (often all one in the same phenomenon), some futuristic thinkers declare that where lawyers practice is irrelevant, so long as clients can call or email them. In an abstract sense that may be true. But, just as electronic files are unlikely to replace books and paper, the physical setting where lawyers interact with clients and colleagues will remain essential to defining almost all practices. ... More >

2013: The Bottom Line Volume 34

Volume 34, Number 5 -December 2013
Issue Focus: All-MCLE Issue

Posted in the Members Only Area

Articles

MCLE Self-Study Article
Recurring Ethical Issues Relating To Fees and Fee Agreements

Gideon GrunfeldBy Gideon Grunfeld, Esq.
President, Rainmaking for Lawyers

Complying with the ethical rules regarding fees and fee agreements is a matter of knowing the rules, following them precisely, and exercising sound judgment.

There are a handful of recurring situations that require using good judgment and can do serious harm to a lawyer’s career, cash flow, and reputation. This article describes four of these situations, focusing on those with which lawyers might be less familiar because they arise in the context of disciplinary proceedings and fee disputes. ... More >

MCLE Self-Study Article
The Right Strategy for Bringing on a Practice Successor

Ed PollBy Ed Poll, Esq.
Principal, LawBiz® Management

A retirement transition from a solo or small firm legal practice is above all an issue of planning. If the practice is not sold or closed, the best alternative is grooming a successor brought on board as an associate or junior partner. Ideally the succession plan can be structured to proceed over a period of up to five years, as client responsibilities gradually transition to the new lawyer. These five years can be seen as the “red zone” of the retiring lawyer’s career -- the area right before reaching the goal line of retirement. During this period the retiring lawyer can identify a successor, have ongoing conversations with key clients about the upcoming transition, forge new ties between the successor and both current and new contacts at the client, and ensure that the new lawyer is completely up to speed on what the client needs and expects. ... More >

MCLE Self-Study Article
Shouldn't We be Helping to Lead the Way to the Future of Legal Services?

Lee Kanon AlpertBy Lee Kanon Alpert, Esq.
Alpert, Barr & Grant

Strong and effective law practice management services are central to the successful client relationship; that is a given. But what are we doing now to prepare to assist our clients for the business changes futurists are now predicting? ... More >

MCLE Self-Study Article
6 Email Tips for Busy Attorneys

Scott SpiroBy Scott Spiro
President, Computer Solutions Group, Inc.

If you think you’re the only person slammed with email, you’re wrong. I should know- my company provides I.T. support services to law firms that track huge amounts of information. Essentially, we have all become “knowledge workers”. ... More >

MCLE Self-Study Article
Online Reputation -- Occupational Hazard for Lawyers

Jay BettingerBy Jay Bettinger, Esq.
Bettinger, LLP

Lawyers are often shocked to find letters or emails they wrote to adverse parties appear online -- even more so when hateful, usually anonymous, Internet comments target them. Consider what happened to the NFL attorney who was caught in the crossfire when she sent cease-and-desist letters on behalf of the NFL to neighborhood churches to prevent them from using the term “Super Bowl” to promote hosted parties. ... More >

Columns

Message From the Guest Editors:
MCLE Just in Time for the COMPLIANCE DEADLINE!

Cynthia MascioYvonne Waldron-Robinson By Cynthia J. Mascio and Yvonne Waldron-Robinson

It’s that time of year when attorneys and paralegals (did you know that paralegals are required to maintain MCLE pursuant to Bus. & Prof. Code § 6450?) start looking at whether or not they have enough MCLE credits for their compliance year. ... More >

Message From the Chair

Tangela Terry, Esq.<br>Law Office of Tangela D. TerryBy Tangela Terry, Esq.
Law Office of Tangela D. Terry

Welcome to the December issue of the e-TBL. For those of you like me who fall within the 2014 compliance period, you will be happy to know that this issue is an all MCLE credit issue! This issue runs the gamut of topics from ethical issues relating to fee agreements, to what you should consider when you are preparing for retirement and would like to bring on a practice successor. ... More >

Coach's Corner:
A Financial Dashboard Shows a Law Firm’s Speed -- And If It Has Enough Gas

Ed PollBy Ed Poll, Esq.
Principal, LawBiz® Management

Every law firm is a business and every business should know where it’s going. Like the driver of a car, the lawyer should look out the window to see what’s ahead (analogous to identifying new matters for generating additional revenue) while glancing at the dashboard to make sure all indicators (in this case, of financial performance) are positive. Those who understand “The Business of Law®” refer to this as reviewing the financial metrics of the law firm. ... More >

Volume 34, Number 4 - October 2013
Issue Focus: The New Paradigm for Law Practice Management

Posted in the Members Only Area

 Using Automation and Outsourcing to Deliver Legal Services in the New Normal Market
By Noah Wiesberg, CEO of DiligenceEngine

MCLE Self-Study Article
Bridge the Gap: Knowledge Management Simplified

By Marriott Murdock, Marketing Director, NetDocuments

Your Law Firm Culture: Define, Prioritize and Collaborate
By Chelsey Lambert, President, Virtulawso

Building Your Client Base Online and Off
By Peggy Gruenke, Owner, LegalBizSuccess

21st Century Legal Research: Authenticating Electronic Data
By Lawrence R. (Larry) Meyer, Executive Director of the Law Library for San Bernardino County

Avoiding Surprises: Plan for Contingencies
By Jared Correia, Senior Law Practice Management Advisor at Massachusetts Law Office Management Assistance Program

Disaster Planning Means Firm Survival
By Ed Poll, Principal of LawBiz® Management

Message From the Guest Editor: How To Manage Not to Waste Your Time
By Donna Seyle, Founder and Legal Tech Advisor, Law Practice Strategy

Message From the Chair, Outgoing: Tinker, Labor, Over, Bye!
By Perry L. Segal, Esq.

Message From the Chair, Incoming
By Tangela Terry, Incoming Chair

Coach's Corner: “Die With Your Boots On” is Not a Succession Plan
By Ed Poll, Esq.

Volume 34, Number 3 - August 2013:
All MCLE -- Issue Focus: Privacy At Risk

Posted in the Members Only Area

MCLE Self-Study Article: What is Privacy in the Information Age?
By Mari Frank, Esq. CIPP

MCLE Self-Study Article: "Naked Online", an Excerpt from the Book "Protecting Your Internet Security"
By Ted Claypoole, Esq.

MCLE Self-Study Article: Data Security Breach Notification Laws: How They Affect Your Law Firm and Your Clients
By David Bender, Esq.

MCLE Self-Study Article: Using Client Portals to Protect Your Clients’ Privacy
By Donna Seyle, Esq.

MCLE Self-Study Article: Addressing Social Media Security and Privacy Challenges
By Rebecca Herold

MCLE Self-Study Article: The Attorney as Employer: The Law Regarding Employee Privacy in Social Media Posts
By Neil Pedersen, Esq.

MCLE Self-Study Article: Cybersecurity -- A Top of Mind Issue That Companies Must Consider
By Andrew Serwin, Esq.

MCLE Self-Study Article: The Advanced Persistent Attack and What Your Law Firm Should Do
By Robert Rebhan

Message from the Guest Editor: Protecting Privacy in Your Law Practice
By Mari Frank, Esq., CIPP

Message from the Chair: Privacy at Risk
By Perry L. Segal

Coach's Corner: Technology, Competence and Risk in Data Security and Privacy
By Ed Poll

Book Review -- I Know Who You Are and I Saw What You Did by Lori Andres
By Larry Meyer

Volume 34, No. 2 - April 2013
Issue Focus: The Future of Legal Technology

Posted in the Members Only Area

MCLE Self-Study Article: Moneyball for Lawyers: How Data and Analytics are Transforming the Practice of Law
By Owen Byrd

The Age of Quantitative Legal Prediction
By Daniel Katz and Michael J. Bommarito II

MCLE Self-Study Article: A Time to Tool Up
By Marc Lauritsen

MCLE Self-Study Article: Entrepreneurship and Innovation in Legal Services - Ideas for All Lawyers
By Renee Knake

MCLE Self-Study Article: Tomorrow's Lawyers: Online Delivery of Legal Services
By Pieter Gunst

MCLE Self-Study Article: Leveraging Online Dispute Resolution To Improve Consumer Arbitration
By Loic Coutelier

Bringing Technology to the Law
By David Hornik

Visualization of Law -- A New View on Legal Search
By Daniel Lewis and Nik Reed

Message from the Guest Editor: New Tricks for an Old Dog: Teaching Legal Tech
By Ron Dolin

Message from the Chair: Battleship vs. Whack-a-Mole
By Perry L. Segal

Coach's Corner: Smooth Operator: Understanding a Law Firm’s Financial Operating Benchmarks
By Ed Poll

Book Review -- Tomorrow’s Lawyers: An Introduction to Your Future by Richard Susskind
By Carolyn M. Dillinger

Volume 34, No. 1 - February 2013
Issue Focus: Attorney as Employer

Posted in the Members Only Area

Law Firm Morale — Much More than Smiley Faces
By Andrew Elowitt

The True Cost of Hiring – and Terminating – a Lawyer
By Ed Poll

MCLE Self-Study Article: New California Employment Laws Effective on Passing in 2012 or on January 1, 2013 for all California Employers
By Marla Merhab-Robinson

Preventing Discrimination, Harassment, and Retaliation in California Law Offices
By Michael C. Robinson, Esq.

Message from the Guest Editor
By Neil Pederson

Message from the Chair
By Perry L. Segal

Coach's Corner: Associates Should Take Charge of Their Business Education
By Ed Poll

New Member Benefits from the LPMT Section

2012: The Bottom Line Volume 33

Number 6 -- Issue Focus: All MCLE

Posted in the Members Only Area

Message From the Editor | Technology and the Uneven Playing Field | The Cloud: Secure? Yes. Ethical? Not so FAST! | Coach's Corner: Globalization Is Here–Where Is Your Competitive Focus? | Putting Out the Welcome Mat: Intelligible Fee Agreements | Privacy, Mediation, and Resolving Legal Cases

Number 5 -- Issue Focus: Efficiency Procedures to Help You Manage Your Law Firm

Posted in the Members Only Area

MCLE Self-Study Article: The Use of E-mail Templates | Coach's Corner: Technology Brings Billing and Receivables into the New World of Law | Plugging the Leak: Employing Efficient Intake Practices to Avoid the Loss of Valuable Time | From the Chair: Outgoing | From the Chair: Incoming | Automating Checklists for Your Firm

Number 4 -- Issue Focus: Beyond the Billable Hour

Posted in the Members Only Area

MCLE Self Study Article: Burying the Billable Hour -Eight Steps to Implementing Valure Pricing in your Firm | From the Chair | Coach's Corner: Technology Eclipses Time in the Law Firm Fee Dynamic | Pricing as an Element of Your Marketing Strategy | Pricing for a Win- Win Partnership | Pricing, Clients and Business Models | Structural Changes

Number 3 -- Issue Focus: Emerging Business Models in Law Practice

Posted in the Members Only Area

Iissue Focus: Emerging Business Models in Law Practice| The Future is Now: Meet the New Legal Marketplace | From The Chair | MCLE Self-Study Article: Unbundling in the Future of Legal Service Delivery | Legal Process | Outsourcing (LPO): Trends, Benefits and Ethical Compliance | Coach's Corner: The Coming of the Two-Tier Legal Profession | Less Cost, More Value: Case Studies Illustrating the Use of Technology and Alternative Billing Methods | Book Review | Our Mission: To Improve the Quality of Law Practice Through Effective Management and Technology

Number 2 -- Issue Focus: Legal Project Management and Productivity

Posted in the Members Only Area

MCLE Self-Study Article: How Legal Project Management is Reshaping the Legal Profession | From The Chair | Productively Managing Knowledge for Client Service | Delegation – Using Others to Get More Done | Using Technology to Coordinate Lawyer & Staff | Leveraging Technology for Productivity | Book Review

Number 1

Posted in the Members Only Area

Defining our Legal Marketplace: a Special Report from the College of Law Practice Management | From the Chair | Book Review | Think Before you Tweet | Making Time for Success: There Is Far More to It than Just Billable Hours | The Power of Personal Marketing with Social Media | Evolving Client Expectations: Develop a System | Technology as a Business Development Tool

2011: The Bottom Line Volume 32

Number 6

Posted in the Members Only Area

The Law Practice Management and Technology Section’s Annual All-MCLE Issue: Five Articles of MCLE Self-Study Credit – for Free! | From the Chair | Creating a Successful and Compliant Virtual Law Practice| Privacy and the Risk of Security Breaches | Getting Ethical with Paralegals | State Bar Ethics Opinions on Internet and Technology Use | Consistency is the Key to Fairness in the Law Firm Workplace

Number 5

Posted in the Members Only Area

Losing the Expectation of Privacy | From the Chair | Structuring Compensation for a Competitive Marketplace | Business Travel Security Holes and How to Plug Them The Impending Collision of “Free to the Public Cloud Storage” and eDiscovery | Privacy by Design: Building Privacy into the Architecture of Products and Services | Arbitration or the Code of Civil Procedure: Which Is More Likely to Bar Your Claim?

Number 4

Dealing with the Rising Tide of Online Juror Misconduct | From the Chair | More Than Just Rules: The Guiding Principles of Ethics | Upgrading to MS-Office 2010 | Mari J. Frank Interviews Robert D. Brownstone on Privacy Piracy | Mediation: Getting to the Other Side of the Table | Strategies to Leverage Paralegal Capabilities

Number 3

Data Reduction Techniques to Manage Document Population Size | From the Chair | The Invisible Jury | Credit Damage | What is the Blogging Point? | The Right Way to Write Time Entries | How to Win the Lateral Hiring Game

Number 2

What Lawyers Can (and Should) Guarantee | From the Chair | On-Premise vs. Hosted Storage of Electronic Information | Email Management: The Challenge of the Modern Law Firm | Earning Client Trust During the Initial Interview

Number 1

The Art of Collections in a Down Economy | From the Chair | Biz Dev Breakthrough! | How to Get Off the Slippery Slope of Fee Discounts | Ethical Limits on the Use of Testimonials in Lawyer Advertising | I dentity Theft: Protect Yourself and Your Clients

2010: The Bottom Line Volume 31

Number 6

From the Chair | Bedside Manners and Rule Violations | Kick-Start Your Marketing | Turbo-Charge Your Practice | Planning as a Process | Storytelling and the New Media Jury

Number 5

Community for the Solo Practitioner | From the Chair | New Advertising Playbook | Building Your Practice of the Future | Nurturing Prospective Clients | Going Paperlesss | Make Connections in a Small Community

Number 4

Monitoring Employees’ Electronic Musings | From the Chair | Are you Working On Your Business or In It? | Referral Sources: Think Outside the Box | Staying Ahead of the Other Guys: Rapid Strategic Planning for Small Law Firms | MCLE Quiz | Time Management is NOT Impossible

Number 3

Structuring Fees | From the Chair | MCLE Quiz | Improve Your Clients' Experience | Take Control of Your Work Day | Motivate and Retain Your Employees | Lawyers are not Immortal | Want to be More Effective? Learn to Listen

Number 2

Maintaining Your Non-Profit Organization’s Exempt Status | Regain Control From Your Blackberry | One Firm’s “Less” Paper Office | The Virtual Practice of Law

Number 1

Properly Classifying Your Workforce | From the Chair | Calm Urged When Theft Hits Your Company | Smart IT Decisions in Tough Economic Times | Mediators Need Knowledge | MCLE Quiz: How to Properly Classify Your Workforce | Why Paper Still Matters

2009: The Bottom Line Volume 30

Number 6

From the Chair | More to the Practice of Law Than “the Law” | More to the Practice of Law MCLE Quiz | Ethics and Electronic Documents | Ethics and Electronic| Documents MCLE Quiz | The Only Thing We Lawyers Have to Fear Is…Ourselves | The Only Thing We Have to Fear MCLE Quiz | Gender and Racial Bias in the Courtroom | Gender/Bias MCLE Quiz | Law Office Technology— Is it Habit Forming? | Law Office Technology MCLE Quiz | Mining for Gold

Number 5

Online Advertising | From the Chair | eFiling: A How To Guide | eFiling MCLE Quiz | Online Advertising MCLE Quiz | Courtroom Graphics | Confidential Information |

Number 4

Protect Your Clients' and Your Firm's Electronic Information | From the Chair | Get Out There and Market | Use Your Paralegal | Opportunities in a Down Cycle | Flexible Staffing | MCLE Quiz

Number 3

Beware: Layoffs Can Raise Costs | From the Chair | Getting the Best From Your Employees | Mentor as “Career Coach” | Has Technology Changed the Practice of Law for the Better? | MCLE Quiz | Book Review | Secrets of Facilitation | Third-Party Conflict Resolution | Building a Rainmaking Culture

Number 2

The Resilient Attorney | From the Chair | Work/Life Balance | Get Serious About Getting Paid | MCLE Quiz: Work/ Life Balance | MCLE Quiz: The Resilient Attorney | By the Book

Number 1

What Your Teacher Never Told You | From the Chair | How to Market Your Firm | Free Online Telephone Directories | Automating Your Law Firm | Experts: California's Law Libraries | MCLE Quiz

2008: The Bottom Line Volume 2

Number 6

From the Chair | Lawyer Assistance Program | MCLE Quiz | Legal Specialization as a Marketing Tool | MCLE Quiz | Representing the Non-U.S. Citizen | MCLE Quiz | Avoid Common Disciplinary Complaints | MCLE Quiz | More Effective Negotiation | MCLE Quiz

Number 5

Professional Responsibility | From the Chair | The Benefits of Coaching | Thou Shall Not Blog | Finding Cellular and Facsimile Numbers Online | MCLE Quiz | Thriving in a Down Economy | Six Conversations that Can Make or Break a Law Practice

Number 4

Driving Under the Influence of a Cell Phone | From the Chair | Yes You Can Budget | Justia: One of our Favorite Legal Portals | Tech Support | MCLE Quiz | Beware the Caregiver | Surviving a Down Market

Number 3

Trust Accounts | From the Chair | New Free Case Law Databases | Dispelling the Myths of Outsourcing | Is Office Leasing | Killing your Bottom Line? | MCLE Quiz

Number 2

What's New in Employment Law for 2008? | From the Chair | The Power of Public Relations | Profits Per Partner Ranking: A True Measure of Success? | MCLE Quiz | Prove You're Valuable: Then Bill For It | Google Update

Number 1

Up and Running On the Cheap | From the Chair | The Pros and Cons of Online Attorney Rating Systems | Complying With The New Ethics Opinion Re: Returning Electronic Data | Starting a New Firm | MCLE Quiz

2007: The Bottom Line Volume 28

Number 6

Law Firm Divorces | From the Chair | Ethics for Law Office Support Staff | Looking for Evidence in Virtual Places | Alternative Billing | Best Practices: Employee Feedback | Productivity & Time Management | A Lawyer’s Ethical Duties During a Disaster

Number 5

Employee Benefits | From the Outgoing Chair | From the Chair | Letter Regarding Malpractice Disclosures | Cash Balance Plans and Your 401 (k) | Regaining Control of Your Blackberry |MCLE Quiz |John Wayne & Attorney Search Sites | Mining Social Network Sites

Number 4

Drafting Your Retainer Agreement | From the Chair | ABC’s of Online Marketing | Testimony & Technology | Member Feedback Survey | Working with Your Assistant | MCLE Quiz | Proving E-mail Receipt & Content | Metadata | Profitability

Number 3

Emotional Intelligence | From the Chair | Marketing a Traditional Family Law Practice | Continuing Education for Paralegals | Letter to the LPMT Executive Committee | Macs for Attorneys | Fee Arbitration | MCLE Quiz | Document Management

Number 2

MCLE: A Litigator’s Perspective on Adobe Acrobat | From the Chair | Can’t Miss Websites | Fraud: It Could Happen To You | Test for MCLE Credit | Support Staff: Even the Lone Ranger Needed Tonto… | Understanding Metadata in Your Documents | Getting Your Firm
Onto the Web

Number 1

Fee Setting |From the Chair | Public Speaking | Diversity Leadership Now | Hiding out from Cyber-Sleuths | MCLE Quiz | Management & Distribution of PDF | Ethics Maven

2006: The Bottom Line Volume 27

Number 6

Online MCLE Update | From the Chair | The Lawyer’s Marketing Lexicon | Searching for Google | Computer Forensics | Banking Relationships | Legal Malpractice Insurance | Practice Management | Ten Scariest Websites | Malpractice Insurance (letter) | Outsourcing & Offshoring

Number 5

Managing Law Firms | From the Chair | Firm Branding and Legal Process Offshoring | MCLE Quiz | How to Balance Work and Family | Geek Speak Tech Glossary | Accidentally Successful Law Firms

Number 4

Responding Effectively to Client Complaints | From the Chair | The Latest on Sexual Harassment Law | Succession Planning Strategies | MCLE Quiz | Using Free EMonitoring and EAlerts | Disaster Planning | Speech Recognition | Selling Your Practice

Number 3

The Power of Coaching | From the Chair | Residual as Friend or Foe | Test for MCLE Credit | Keeping Up to Date with RSS Feeds and Blogs

Number 2

MCLE: A Litigator’s Perspective on Adobe Acrobat | From the Chair | Can’t Miss Websites | Fraud: It Could Happen To You | Test for MCLE Credit | Support Staff: Even the Lone Ranger Needed Tonto… | Understanding Metadata in Your Documents | Getting Your Firm
Onto the Web

Number 1

Transform Your Practice | From the Chair | Seven Deadly Mistakes | Merger Mania & Megafirms | Rate the Rates | Test for MCLE Credit | Gadgets for the Mobile Lawyer

2005: The Bottom Line Volume 26

Number 6

A Lawyer’s Ethical Duties During a Disaster | From the Chair | Contingency Planning for Database and Records Disasters | Test for MCLE Credit (Ethical Duty) | Thriving Emotionally During Challenging Times | Recovering from Disaster: How to Plan for Business Continuity | Test for MCLE Credit (Recovering) | How Smart is Your Cell Phone? | Ethics for Law Office Support Staff

Number 5

How To Say Goodbye: What To Include in Departing Employee Checklists | From the Chair | Top Law Graduates Seek New Type of Firm | MCLE Quiz | Plan Every Step Before You Walk Away: Closing a Law Practice the Right Way | Transformation: From Profession to Business | Best Practices: Teleconferences | Book Review | Keeping Knowledge Management At Attorneys’ Fingertips

Number 4

Best Practices: Employee Feedback | From the Chair | How to Accept or Reject a Client | The Opportunity Seed | Free California Regulations Online | MCLE Quiz | War Room | The Happy Lawyer

Number 3

Diversity Makes Cents: The Business Case for Diversity | From the Chair | The Marketing Mindset: Unlocking Your Marketing Potential | Finding Free Regulatory Information on the Internet | Who Loves Networking? | Gone Conventionin' | How Effective Is Your Employee Handbook Test for MCLE Credit

Number 2

The Importance of Numbers | From the Chair | Free Online California Research | Contingency Planning| Preparing a War Room Part II | Test for MCLE Credit | Electronic Discovery

Number 1

Productivity and Time Management | From the Chair | Basic Training | Negative Advertising | MCLE Quiz | LSI Column | Ten Mistakes Lawyers Make | The Inevitable Unpredictable | Productizing Your Practice | Ten Scariest Websites

2004: The Bottom Line Volume 25

Number 6

Recovering From Disaster | From the Chair | Test for MCLE Credit | Choosing a Managing Partner | Cool Tech Tools | Ga-Ga Over Google | Get Organized

Number 5

View from the Top: MCLE | From the Chair | Test for MCLE Credit | Public Library Databases | Hiring Top Performers | Client Gifts | Five Ways to Improve Profitability | Performance Reviews | Eliminating Spam | Selecting Outside Counsel | Technology in a Law Practice

Number 4

Raising Your Billing Rates | From the Chair | Test for MCLE Credit | Fact Finding on the Internet | The Toxic Partner | Hiring a Legal Administrator | LSI After 15 Years

Number 3

Outsourcing MCLE Credit | From the Chair | Forensic Mistakes | Forensics and Arbitration | Status Reports | Paralegal Compensation | Windows XP Versus 98 | Test for MCLE Credit | Web and Email Marketing

Number 2

Federal Statutory and Legislative Research Free on the Web | From the Chair | Niche Marketing | Test for MCLE Credit | Dangerous Interview Questions | The Equipment Lease Mystique | The Best Cell Phone Plan

Number 1

Creating a Strategic Plan | From the Chair | Manage Your Case Like a Project | Conquering Case Management Software | The State of Billing Products | Cyber Etiquette MCLE | Test for MCLE Credit

2003: The Bottom Line Volume 24

Number 6

Litigation Readiness | From the Chair | MCLE: Client Loyalty | Test for MCLE Credit | Can Lawyers Still Keep a Secret? | Extranets for the Small Firm & Solo Attorney Part II | Employee Benefits to Improve Work/Life | AppleScripts Part III

Number 5

Ethical Issues | From the Chair | Writing AppleScripts Part II | Extranets for the Small Firm | Test for MCLE Credit | The 10 Scariest Websites of 2003 | Cash Flow: 13 Tips To Keep it Moving

Number 4: Special Issue with Six Articles for MCLE Credit

Bias: Elimination of Bias | From the Chair | Substance Abuse: Getting Hooked & Getting Free | Ethics: Attorney-Client Privilege | Ethics: Sex with Clients | Ethics: Client File Retention | Ethics: Legal Ethics & Support Staff

Number 3

MCLE: Making Money Part II | From the Chair | Contract Attorneys | Test for MCLE Credit | Electronic Discovery | AppleScripts Part I | Getting Web Content | The Five Cs of Email

Number 2

Effective Records Management | From the Chair | Checklist for Your Legal Website | The Maven | MCLE: Managing Unsolicited E-mail | Test for MCLE Credit | How to Hold Productive Meetings | Electronically Accessible Public Records | LSI - Setting up an E-Mail Policy

Number 1

MCLE: Making Money | From the Chair | Your Professional Liability Needs | Internet Privacy | Test for MCLE Credit | Microsoft Word Macros | The New Lawyer Assistant Program | Making Staff Meetings More Productive

2002: The Bottom Line Volume 23

Number 6

Opening Your Own Office | From the Chair | The Pros & Cons of Upgrading to OS X | New Admittees & Marketing | Test for MCLE Credit | Tech Set-up Advice for the Small Office | Working Effectively with Support Staff | Test for MCLE Credit | Knowledge Management

Number 5

Coaching for Lawyers | From the Chair | MCLE Test | Managing Information Overload | The Attorney & the Pocket PC | The Top 10 Scariest Websites in 2002 | Your Lawfirm's First Impression | Electronic Evidence Discovery

Number 4

State Bar's Role & Elimination of Bias in the Legal Profession | From the Chair | Searching Online Copyright Records | MCLE Test: Elimination of Bias | Locating Dockets Online | Supervising Staff with Effective Training | Paralegals Help Increase Your Bottom Line

Number 3

Substance Abuse Resources | From the Chair | MCLE Test: Substance Abuse Resources | Promotion Through Non-Profits | Professional & Computer Training in "Byte-Size" Installments| Legal Secretaries, Inc. Celebrating 70 Years of Service| CLE Online

Number 2

Investigating Companies Online: Becoming Your Own "Information Specialist" | From the Chair | What Clients Hate! | How to Hire a Technology Consultant for Your Law Practice | MCLE Test: How to Hire a Technology Consultant for Your Law Practice | Law Office Computer Security Should be More than an After-Thought! | Promoting Your Firm With a West FirmSite

Number 1

Doing Business With Friends | From the Chair | What Clients Hate! | MCLE Test: What Clients Hate! | How To 'Go With the Flow': Thriving Emotionally in Challenging Times | How to Find & Research Experts on the Internet | The Ethics Maven Speaks Frankly About Sex & Ethics

2002: The Bottom Line Volume 23

Number 6

Opening Your Own Office | From the Chair | The Pros & Cons of Upgrading to OS X | New Admittees & Marketing | Test for MCLE Credit | Tech Set-up Advice for the Small Office | Working Effectively with Support Staff | Test for MCLE Credit | Knowledge Management

Number 5

Coaching for Lawyers | From the Chair | MCLE Test | Managing Information Overload | The Attorney & the Pocket PC | The Top 10 Scariest Websites in 2002 | Your Lawfirm's First Impression | Electronic Evidence Discovery

Number 4

State Bar's Role & Elimination of Bias in the Legal Profession | From the Chair | Searching Online Copyright Records | MCLE Test: Elimination of Bias | Locating Dockets Online | Supervising Staff with Effective Training | Paralegals Help Increase Your Bottom Line

Number 3

Substance Abuse Resources | From the Chair | MCLE Test: Substance Abuse Resources | Promotion Through Non-Profits | Professional & Computer Training in "Byte-Size" Installments| Legal Secretaries, Inc. Celebrating 70 Years of Service| CLE Online

Number 2

Investigating Companies Online: Becoming Your Own "Information Specialist" | From the Chair | What Clients Hate! | How to Hire a Technology Consultant for Your Law Practice | MCLE Test: How to Hire a Technology Consultant for Your Law Practice | Law Office Computer Security Should be More than an After-Thought! | Promoting Your Firm With a West FirmSite

Number 1

Doing Business With Friends | From the Chair | What Clients Hate! | MCLE Test: What Clients Hate! | How To 'Go With the Flow': Thriving Emotionally in Challenging Times | How to Find & Research Experts on the Internet | The Ethics Maven Speaks Frankly About Sex & Ethics

2001: The Bottom Line Volume 22

Number 6

Coping With E-Mail Overload: How to Effectively Manage Your E-mail | Twas the Season to be Jolly | How To Mine the Invisible Web: Search Engines that Find PDFs, Databases & Up-to-the-Minute Information | Advice for the Moving Attorney | Helping Your Office Staff Cope with Tragedy | Holiday Marketing: The Pros & Cons of Greeting Cards, Gifts & Gatherings

Number 5

Not currently available.

The Ten Scariest Websites of 2001 | From The Chair | How To Get People To Do What You Want | Adobe Acrobat & the Paperless Office | Public Relations for the Small Office | Managing Stress in the Law Firm

Number 4

Internet Marketing & Lawyer/Client Matchmaking: Websites, Referrals & Listing with Matchmakers Can Get Lawyers Clients | Ask the Ethics Maven | How Viruses Really Work | MCLE Test: How Viruses Really Work | Data Mining to Increase Revenues | ASPs Gaining Acceptance | Mentoring For Attorney Recruiters | Marketing Your Firm on the Web | Finding Cases

Number 3

The Art of Effective Delegation | From the Chair | Don't Ignore the Macintosh: Resources for the Macintosh User | Membership Survey Results | Solos Need a Vacation Too: How to Prepare Your Staff So You Can Enjoy One | New & Improved: LPMT Website Makeover

Number 2

Rethinking How Law Firms Manage Client Files | Ask the Ethics Maven | Spring Into Free CA Case Law on the Internet | MCLE Test: Free Case Law Research on the Internet | Doing Without a Secretary: Part 2 | Following Up After the Lunch

Number 1

Substance Abuse: Getting Hoooked & Getting Free | Stress Zone: Dealing with Stress Through Meditation & Excercise | Will Technology Eliminate the Legal Secretary | Test for MCLE Credit: Substance Abuse | Doing Without a Secretary: Part 1 | Test for MCLE Credit: Doing Without a Secretary

2000: The Bottom Line Volume 21

Number 6

Trust Accounting | From the Chair | MCLE The Perilous Ambit of the Attorney- Client Privilege | Test for MCLE Credit: Attorney-Client Privilege | Web-Based Practice Management | A Guide to Online Legal Searches

Number 5

A Dark and Stormy Night | From the Chair | Conquer Time Wasters | MCLE How Public are Public Records? | Test for MCLE Credit: Public Records | MCLE The Horrors of an Improperly Trained Support Staff | Test for MCLE Credit: Support Staff | The Top Ten Scariest Web Sites | West Group on Better Productivity via WestWorks

Number 4

Time Management Software Shoot-Out | From the Chair | LexisOne: The New Resource for Small Firm Attorneys | Palmer Madden's Favorite (Web) Bookmarks | Creating an Effective Law Office Business Plan | Legal Secretaries Benefit from Membership with LSI | Freelance Paralegals | Succesful Marketing Requires Accurate Targeting | Ten Tips for a Powerful Website | Book Review: "The Lawyer's Guide to Mentoring"

Number 3

Raising the Bar: Sacrifices for Skyrocketing Associate Salaries | From the Chair | Why a Varied Mentor Network Can Help You | Examining Online Dispute Resolution | MCLE Quiz | Non-Legal Information is Increasingly Important to Legal Researchers | AB 1761 Signals Sea Change for Paralegal Profession | Frequently Asked Marketing Questions | LSI on the Web

Number 2: Special Compensation Issue

The Moral Compass: Scoring the Associate Salary Wars | Seeing Double on Double Billing | Hand in Hand | Technical Support for Solos and Small Firms | Paralegal Perspective | Practical Practice Marketing | Ask the Ethics Maven

Number 1: Special Knowledge Management Issue

Building the Smart Law Firm | Information Para-Management | Online Tools for Using the Internet to Manage Information | Secure Document Deliveries On The Internet | Practical Practice Marketing | Ask the Ethics Maven

1999: The Bottom Line Volume 20

Number 6: Special Multidisciplinary Practice Issue

MDPs: California Bound or Dreaming? | Recognizing Reality | Loyalty, Independence and the MDP Phenomenon | The Computing Sweet Spot | Paralegal Perspective | Supporting Opinion | Practical Practice Marketing | Ask the Ethics Maven

Number 5: Special Retention Issue 

Retaining Associates | Creating a Place To Stay | Secretary Retention | The Initial Client Interview | Practical Practice Marketing | Ask the Ethics Maven

Number 4: Special Y2K Issue

Y2K and Your Clients | Insurance Coverage for Y2K Losses | Conducting a Year 2000 Legal Audit | 11 Docs to Look For in an Audit | Debugging the Y2K Problem | Y2K Software | Is Microsoft Compliant? | Ask the Ethics Maven

Number 3

Career Resolutions | Hangin' A Shingle | Of Counsel, Co-Counsel and Vicarious Liability | LPMT Web Site Makeover | Humor Bytes | Ask the Ethics Maven  

Number 2

How to Beat the Turnover Problem | Mentors Are Yours for the Asking | The Changing Role of the Legal Secretary | Ask the Ethics Maven | Product Spotlight: Dragon NaturallySpeaking 3.0 | The Bottom Line on New Products & Technology | Technology Tips and Timesavers

Number 1

Reel Ethics | Chair's Report: Words to Live By | Editor's Note: Season Brings Change | The Bottom Line on New Legal Products & Services | The Ethics of Mediation | Beyond Traditional Notions of Workplace Sexual Harassment | Proper Supervision of Paralegals | Technology Tips and Timesavers | Ask the Ethics Maven

1998: The Bottom Line Volume 19

This is the only issue currently available for 1998.

Number 4

Chair's Report | Editor's Column | LPMT Launches New Web site | Calendar | The Ethical Duty of a Lawyer to be Prepared for a Natural Disaster | Outside Help for Inside Problems | The Year 2000 Problem Disaster Profile: How One Firm Survived the "Big One" | Surviving a Computer Meltdown | Tech Updates | E-mail Between a Lawyer and Client Should Be Encrypted | Changing Perceptions of E-mail: An Argument Against Encryption | CAPA Definition Loses by Slim Margin | Ask the Ethics Maven

1997: The Bottom Line Volume 19

Number 3

Chair's Report | Editor's Column | The Morning The Car Wouldn't Start | Another Mac User Speaks Up | Small Firm Survival Tactics | Do You Still Need a Typewriter? | Law Office Technology Updates | What Should Court System Software Cost? | Is it Okay to Copy Software? | The 10 Commandments for Choosing Case Management Software | Frequently Asked Questions About Computerized Calendaring and Case Management. Get the Answers Before Your Buy | Editor's Choice | The Light Touch | Practice Management Tips | Calendar

Number 2

Chair's Report | Editor's Column | Client Control | Is It Time for Mac-Using Lawyers to Surrender? | Khakis and Polo Shirts: The Road to a More Productive Law Office | Technology Updates | Electronic Trial and Deposition Records | "Change" as a Competitive Advantage | Your Software is Only as Good as Your Ability to Use it | The Light Touch | Be Prepared! | Legislative Update | Quick Reviews | Practice Management Tips | Calendar

Number 1

Perspectives on Technology for the Law Office | Chair's Report | Editor's Column | When is it Time to Buy New Computer Technology? | Ethnic Minority Relations Committee | Education and Standards Can Solve Court and Law Office Efficiency Problems | Product Review: Wildfire Assistant | Successful Team Management | The 32-Bit Multi-Tasking Platform | Practice Corner: The Business of Operating a Law Practice | The Light Touch | Quick Reviews | Practice Management Tips | Calendar

1996: The Bottom Line Volume 18

These are currently the only issues of Volume 18 that are available. 

Number 3

Editor's Column | Chair's Column | Sexual Harassment in the Workplace--A New Look at an Old Issue | Keeping Your Network Secure: Safe Computing in the '90s | Closing Your Solo Practice | Will Your Clients Survive Your Death or Disability? | Computer-based Legal Training: Hype or Help? | The Client Survey: The Next Generation | Practical Buddhist Principles for the Law Office | Yet Another Reason for Diverstiy: The Burgeoning Minority & Female Business Economics | A Light Touch | Recent Cases and Legislation | New Books, Products & Services | Excerpts--Unfee'd Lawyer | Practical Practice Suggestions | MCLE Programs

Number 1

Editor's Column | Chair's Column | The Open Book Revolution | Law Firm Survival Tactics: Train the Lawyers | How do you Get on the 'Net? | The Portable Law Office | How to Identify and Combat "Victim Blaming" in the Workplace | Employment Interviews Uner the Americans with Disabilities Act | The ADA's Impact on Construction | Advanced Specialty Certification Now a Reality for California Paralegals | A Light Touch | Law Office Facts & Figures | New Books, Products & Services | Recent Cases and Legislation | Practice Management Tips

1995: The Bottom Line Volume 17

These are currently the only issues of Volume 17 that are available.

Number 4

Take Control of Your Time | Editor's Column | Chair's Column | Testimony & Technology | 15 Factors to Consider Before Opening Your Law Practice | The Telephone: Communication Instrument & Sales Tool | What is a Paralegal? Where to Find a Good One? | You Should be on the Net | A Light Touch | Law Office Facts & Figures | New Books, Products & Services | Recent Cases & Litigation | Practice Management Tips | Index

Number 3

Technological Alternatives for Lawyers - Laptops for Litigators | Editor's Column | Chair's Column | Organizing Your Practice for Success and Avoiding Malpractice Claims | Utilizing Paralegals in Transactional Practice | Do's & Dont's of Client Communication | Lawyer's Use of E-mail | Computer Network Insecurity | A Light Touch | New Books, Products & Services | Recent Cases & Litigation | Law Office Facts & Figures | Practice Management Tips

Number 2

The Internet & The World Wide Web: Getting Connected to the "Information Superhighway" | Editor's Column | Chair's Column | Building an Effective CD-Rom Library | Selecting & Implementing a Management Information System in the Oakland City Attorney's Office | Gaining an Advantage with Computerized Litigation Support | Small Law Office Computing | The Foreign Language of Computerese | A Light Touch | Consultant's Corner | New Books, Products & Services | Recent Cases & Litigation | Law Office Facts & Figures | Practice Management Tips | MCLE Programs

Number 1

Alternative Billing: A New Look, Sort Of | Editor's Column | Chair's Column | Right Time, Right Place: The Legal Temporary Business Arrives | Rainbow Workplace Can Offer a Competitive Edge | Surviving a Disaster and Other Office Shutdowns | If I Could Put Time in a Bottle | Do it Yourself--A Modest Advisory Regarding Risk Management for Today's Solo Practitioner | A Light Touch | Consultant's Corner | Recent Cases & Litigation | New Books, Products & Services | Law Office Facts & Figures | Practice Management Tips | MCLE Programs | Index

1994: The Bottom Line Volume 16

These are the only issues of Volume 16 that are currently available.

Number 4

Solo & Small Practice Issue Records Management: Practical Tips & the Law | Editor's Column | Chair's Column | The Solo's Guide to Handling Protracted Litigation | Starting a New Practice: Strategies for Success | Marketing the Boutique Law Firm | Computers & Your Trust Account | A Light Touch | Consultant's Corner | Recent Cases & Litigation | New Books, Products & Services | Practice Management Tips

Number 3

Editor's Column | Chair's Column | Avoiding Dangerous Problems in the Attorney/Client Relationship | The High Cost of Poor Client Relations | Planning Law Office Design, Construction and Relocation from Start to Finish | The "Temp": Contract Attorneys on the Rise | Automated Litigation Support Databases: Avoiding the Pitfalls | How Four Small Law Firms Practice with Computers | Women as Rainmakers--A Personal Perspective | Sabbaticals: The Pause that Refreshes | A Light Touch | New Books, Products & Services | Practice Management Tips | Calendar of Events

1993: The Bottom Line Volume 15

These are the only issues of Volume 15 that are currently available.

Number 3: Special Symposium Issue: Law Office Technology

Editor's Column | Chair's Column | In Voice-Activated Document Creation the Voice Replaces Keystrokes | Document Scanning will Increase Productivity | Consultant's Corner | Making It & Keeping It | A Light Touch | New Books, Products & Services | In the Know | Practice Management Tips | MCLE Programs

Number 2

Editor's Column | Chair's Column | Establishing an Effective Discipline System for Your Law Firm | Learning to Manage Diversity | Quality Improvement | A Trip to the Liquor Store | The Paralegal as Office Manager? You Bet! | Security Tips for the Frequent Traveller | Making It & Keeping It | Consultant's Corner | A Light Touch | Announcements | New Books, Products & Services | MCLE Programs | Practice Management Tips | In the Know

Number 1

Editor's Column | Education Committee: Chair's Column | TQM: Hype or Opportunity? Or Relabeling Old Ideas? | Gender Bias in the Courtroom | Meeting Competition with an Attorney-Paralegal Team | Strategies for Staying Up to Date | Bringing the Office Home | Withdrawing as Attorney of Record | Making It & Keeping It | Consultant's Corner | A Light Touch | New Books, Products & Services | 1993-94 Appointments to the State Bar Committees | MCLE Programs | Practical Practice Suggestions | In the Know

1992: The Bottom Line Volume 14

Number 6: Special Symposium Issue: Solo & Small Firm Focus

Editor's Column | Chair's Report | Ethics: Winning & Losing | Prevention, Detection & Treatment | Using a Computer at Counsel Table | Sabbatical Success | Making It & Keeping It | Consultant's Corner | A Light Touch | New Books, Products & Services | California Law Firm Survey: Management & Client Costs | Practical Practice Suggestions | In The Know | The Bottom Line Index

Number 5

Editor's Column | Chair's Report | Managing the Partnership Track | Technology: The Competitive Edge | What They Don't Teach You in Law School | Are You a Bad Boss? | Making It & Keeping It | Consultant's Corner | A Light Touch | New Books, Products & Services | Practice Management Tips | Law Practice Management MCLE Programs

Number 4

Editor's Column | The Decade of the Client | International Opportunities for California Law Firms | What They Don't Teach You About Partnerships in Law School | Hiring the Perfect Paralegal | Making It & Keeping It | Consultant's Corner | A Light Touch | New Books, Products & Services | Practice Management Tips | In The Know | Annual Meeting Information | Section Salutes | Coming Attractions

Number 3: Special Symposium Issue: Law Office Technology

Editor's Column | Time & Billing--The Mother of All Legal Software | Lawyer, Know Thy Computer! | Phone Systems | Making It & Keeping It | Consultant's Corner | A Light Touch | New Books, Products & Services | Practice Management Tips | In The Know | State Bar Annual Meeting | Look For These Features in August Salutes | Coming Attractions

Number 2

Editor's Column | Superstar Lawyers: What it Takes | Management Training for Lawyers Remains an Unfulfilled Need | Alternative Dispute Resolution | Fax Machines | Paralegal: The Firm's Best Asset | Computer Viruses | Joke Writing for Publicity Is No Joke | Survey | Practical Practice Suggestions | In The Know | Look For These Features in June | A Personal Invitation | Coming Attractions

Number 1

Editor's Column | Conduct Meetings That Get More Results in Less Time | Parttime & Flextime | Cases That Should be Turned Down | Developing Leaders at Law Firms | Making It & Keeping It | Consultant's Corner | A Light Touch | Look For These Features in April | LPM Survey | Practice Management Tips | In The Know

1991: The Bottom Line Volume 13

These are currently the only isues of Volume 13 available.

Number 5

Editor's Column | Practice Management & Profitability | Severing Lawyers - With Minimal Pain | Part-Time Lawyers Programs a Must | How Firms Keep Their Attorneys & Staffs Computer Competent | Making It & Keeping It | Consultant's Corner | A Light Touch | Written Worksite Injury Prevention Program: Senate Bill 198 | Practice Management Tips | In The Know | Look For These Features in December | New Books | Coming Attractions

Number 3: Special Symposium Issue: Law Office Technology

Editor's Column | Letters to the Editor | Getting a Grip on Automation | Laptop PC: The "Lawyer Machine" | Getting the Most from Your Word Processor | For the Solo | Consultant's Corner | Making It & Keeping It | Finding a Legal Secretary | Legal Assistant Hiring Techniques | State Bar Annual Meeting info | Practice Management Tips | Book Review | In The Know | Coming Attractions 

Number 2

Editor's Column | Marketing for Profitability | Cross-Selling | Capture'em When They Call | From The Chair | Consultant's Corner | For the Solo | Aesop's Fable | ALA Help Wanted | LAMA | LSI | Malpractice Early Warning Signs | Hiring & Compensation Trends | Practice Management Tips | In The Know | Coming Attractions  

Number 1

Editor's Column | Goals to Remember | What You Don't Know | Starting Your Own Law Firm | Letter From The Chair | Time Management | The Shortest Commute of All | Consultant's Corner | News from NALFMA | B, D, C, & H Memorandum | Poor Perry Mason | For The Solo | ALA | LAMA | CAPA | LSI | Practice Management Tips | FLASH! | Coming Attractions

1990: The Bottom Line Volume 12

These are the only issues of Volume 12 that are available.

Number 6

Editor's Column | Attorneys Fees | Unproductive Partners | Associates' First Year | Rising Legal Costs | Project Attorney | A Temporary Solution | Legal Support Services | Managing the Sole Practitioner | Consultant's Corner | ALA | LAMA | LSI | CAPA | Hard Disks Die Hard | Practice Management Tips | Coming Attractions | 1990 Index

Number 5

Editor's Column | Marketing Law Firms...| Client Accounting Software | Exciting Future of Education ... | LPM Section Growth | Legal Profession...Recession | Are You Misunderstood | For the Solo | Consultant's Corner | Making It & Keeping It | ALA Column | CAPA Column | LSI Column | Practice Management Tips | FLASH! | Coming Attractions

Number 4

Editor's Column | How To Triple Billing Rates | Steps to Success... | Estate Planning for Lawyers | FSA's Offer Bounty for All | Consultant's Corner | ALA Column | For the Solo | Choosing a Retirement Plan...| LAMA Column | New online Service | FLASH! | Coming Attractions

Number 3

Editor's Column | Steps to Success... | Smile When You Say That, Partner | For the Solo | Consultant's Corner | 3 Steps to Quicker, More Effective Investing | Hidden Dollars | Attorney Income up 41% | You're a Solo Practitioner - and You Need Help | Staff Advice

Number 1

Editor's Column | Successful Interviewing | ALA Conference | Consultant's Corner | Strategic Planning | Lawyer Marketing | Marketing Trends | Profit from Associates & Paralegals | Law Firm Overhead | President's Message

1989: The Bottom Line Volume 11

These are the only issues of Volume 11 that are available.

Number 6

How to Succeed as a Lawyer | Women in Practice | Women in Law | Cumulative Indices of Volumes 1-11 (by Topic & by Author)

Number 4

At What Price THe First Cllient Interview? | Cases & Clients to Avoid | Non-Engagement of Clients | The Difficult Legal Client | A Basic Business Plan | Motivating Your Associates | Ingredients of a Successful Law Firm Manager | Office Relocation: Planning Today for Tomorrow | A Study in Neglect: How Attorneys Handle Their Own Investing | Investing for Your Future: The Beginning Years, Ages 25 to 35 | Running From the Law | Formation of Editorial Borad and New Format Changes for The Bottom Line

Number 3

Structured Settlements Allow Attorneys to Defer Taxation on Contingency Fees | Formation of Editorial Board & New Format Changes for The Bottom Line | The ABC's of Successful Law Practice Management | The Art of Promoting Partners | Poor Cash Flow Can Doom the Best Legal Firms | Second Tier Lawyers | Six Secrets for Getting Control of Your Computer | Policies Exclude Computer Coverage

Number 2

Malpractice: The Tactic is Prudence | Risk Management: Preventing Malpractice Claims | When Partners Defect | Designing for the Human Factor | Financial Plannning for Attorneys | 'GO' Means 'Get Organized' | On Getting Organized | New Committee on Sole Practice

Number 1

The Changing Legal Environment... The 1980s and Beyond | When Law Firms Merge | Professional Teamwork Between Attorney & Secretary | Managing Paralegals as a Human Resource | Effective Utilization of Legal Assistants: The Elusive Dream

1988: The Bottom Line Volume 10

Special Issue

An Ounce of Prevention: Avoiding Legal Malpractice | Two by Foonberg - Cases and Clients That Should be Turned Down & How to Say 'No' to a Client | What You Should Know About Trust Accounts | 10 Ways to Avoid Fee Trouble | How to Word Invoices That Clients are Happy to Pay | Mandatory Reaquirements for Contingency Fee Contracts | Increasing Productivity in the Law Office | Starting a Law library | Memorandum

Number 6

How to Succeed as a Lawyer | Humanware, Software, Hardware & The Bottom Line | Future Shock Hits the Law Office | Cumulative Indices of Volumes 1-10 (by Topic & by Author)

Number 5

Going Solo... | How to Write a Newsletter | Trust Accounting Control for the Sole Practitioner | Law Firm Newsletters | Sign of the Times - Law Logos | Keys to Powerful Advertising | Building a Commercial Practice | Foundation for Building a Construction Law Practice | By the Book

Number 4

Strategies for Profitability | Techniques for Enhancing Law Firm Profits | Cash Flow Management | Time & Billing in Contingency Cases | Smart Money Methods for Setting & Collecting Fees | Memorandum | By the Book | Collecting Receivables: One Approach | Cost Containment | Smart Money | Trends in California Law Practice Economics | Starting From Scratch | Guarding Against Disability

Number 3

Breaking the Lock Step | How to Use Seminars to Attract Clients | When Substance Abuse Surfaces in Your Firm | Non-Client Seminars - An Ethics Expert Responds | How To Run a Successful Seminar: An Administrator's Checklist | Managing the Cost of Legal Travel | Yellow-Page Ad Campaign Builds a P.I. Practice | Counsel Errors & Conflicts | Memorandum

Number 2

Is There One Best Way to Manage a Law Firm? | Managing Partners | Strategies for Developing a Successful Computerized Conflict-of-Interest Management System | Personal Best: Getting Started as a Rainmaker | Image Management & the Art of Selling Yourself | The Art of Networking | Supervisory Skills for the New Lawyer | How a Private Eye Can Save Law Firms Dollars | Model Dictation Guidelines | Highlights from the Small Law Firm Economic Survey: California Law Firms

Number 1

The Case for Computers in the Law Office | 17 Things You Can Do With Your Computer | Know When to Say No | Protect Yourself | The Team Approach: An Uncommon Practice | Motivating Law Firm Employees by Matching Needs to Functions | The Bottom Line on Lawyer Strett | Personal Finances | Software Review

1987: The Bottom Line Volume 9

There are currently no issues of Volume 9 available.

1986: The Bottom Line Volume 8

These are the only issues of Volume 8 that are available.

Number 6

How to Make Clients Feel Like They Are Number One | A Day in the Life of A Law Firm Administratoe | A New Age Arrives in Office Relocation | Cumulative Indices of Volumes 1-8 (by Topic & by Author)

Number 3

Pulling the Pin on the Overtime Grenade | From the Chair | Independent Legal Assistant in the Litigation Office | The Emotional, Political & Financial Reasons for Technological Mistakes on the Law Firm | How to Make the Support Staff Happier | Malpractice for Not Using Computers? | Memorandum | Help Us, Help You | Callifornia Alliance of Paralegal Associations

Number 3

A Brief Walk Through Attorneys' Professional Liability Insurance | From the Chair | Help Us, Help You | Insurance for the Law Office | On Being a Legal Secretary | Legal Secretaries Incorporated | Practice Tip | Memorandum | Disability Insurance Protects Your Livelihood | Query to Readers | Part-Time Help: Panacea or Problem | Institute of Continuing Legal Education

New Admittee Special Issue

Congratulations From the Chair | Starting a Law Library | To Join or Not to Join | Putting Together a Computer System | Word Processor Without a Secretary | Retaining Client Files | Avoiding Legal Malpractice | Saying No to a Potential Client | Contingency Fee Contracts | Invoices Clients are Happy to Pay | State Bar at a Glance | Knowing ABout Trust Accounts | Avoiding Fee Trouble | Non-Traditional Jobs for Lawyers | Consinuing Legal Education in California | Effective Telephone Techniques

Number 1

How to Talk to Clients | From the Chair | State Bar Alcohol Abuse Contract | Calendar Control - How to Make it With the Time That's Left | A New Form of Organization Chart | The Profit Motive & the Philosophy of the Partnership Agreement | ALA Offers Associate Membership | Help Us, Help You | Reminder: New Admittee Compimentary Members

1985: The Bottom Line Volume 7

Number 6

How the Sole Practitioner or Small Firm Can Use a Legal Consultant | How I Bought a Phone System & Still Had Money Left for Lunch | Public Relations & the Small Firm | Practice Tip | Cumulative Indices of Volumes 1-7 (by Topic & by Author)

Number 5

From the Chair | How to Conduct a Meeting with a Prospective Client | Common Libraries: Determining Their Feasibility | Selecting & Training Paralegals: An Unconventional Approach | Practice Tip | By the Book | Sexual Harassment: No Place in the Work Place | PCs Able to Access Several Databases

Number 4

From the Chair | The Legal Assistant & the Enforcement of Judgements | Memorandum | Practice Tip | How to Assign a Task Clearly So It's Done Right the First Time | California Wage & Hour Law: Is the Paralegal Fish or Fowl | How to Review Legal Time & Billing Software Packages | How to Collect Accounts Receivable Before Bills are Due | Myths About Computers | Controlling Litigation Costs | Estate Planning Section Plans Computer Program | What to do About Unproductive Partners | Attorney Fees - Court Awards & Statutory Authority | Getting Free (& Almost Free) Software | State Bar Committee on Women in the Law Presents Program on Post-Hishon Employment Issues | Los Angeles Bar Law Office Management Institute on Nov. 7 | Why a Law Office Management Section

Number 3

From the Chair | Memorandum | Lois Who? | Taking the First Step: Getting & Staying Computerized | Budgeting for the Law Firm With Microcomputer Assistance | Microcomputer: Small Firm Equalizer | Personal Computers & the Practice of Law

Number 2

From the Chair | Memorandum | By The Book | Law Practice Creates Stress Reaction | Set Goals: Make Your Life More Profitable & Enjoyable | The Video Cassette Recorder in the Law Firm | Ask the Right Question & Enhance Your Practice | Human Problems in Practicing Law

Number 1

From the Chair | Some Clients are Never Happy | Memorandum | Practice Tip | Keep the Customer Satisfied - Suggestions for Client Retention & Satisfaction | Plain English - A Solution to Client Distrust of Attorneys | Don't Do Your Own Bills! | Amendments to Mandatory Fee Arbitration Statutes - Changes Effective January 1, 1985 | ICLE to Present Management Seminar | Selecting a Public Relations Agency | Supreme Court Proposition 32 Report

1984: The Bottom Line Volume 6

These are the only issue sof Volume 6 that are available.

Number 5

Solo Law Practice For Sale | 241 Questions to Help improve Your Practice | Memorandum | Cumulative Indices of Volumes 1-6 (by Topic & by Author)

Number 4

From the Chair | Getting the Most ($) From Your Law Practice | Memorandum | Legal Malpractice - How to Avoid It | Accounting for Contigenct Fee Income | Centralized vs. Decentralized Word Processing: A New Alternative | Why Marketing?

Number 3

From the Chair | Practice Tip | Word Processing in the Small Law Office - Do Micros Measure Up? | Gaining Control of Your Time (and Your Life) | "Oh, You're a Lawyer..." How do You Respond? | Success & the Client Newsletter | PLI Presents Management Seminars | Marketing - The Conceptual Base | Telephone "Time & Charges" Accounting | ALA to Present Seminar

Number 3

From the Chair | Memorandum | Practice Tip | Overcoming Resistance to Technological Change in the Law Office | How Large Should We Be Before Our Law Office Needs a Full-time Legal Administrator? | Marketing Legal Services for the Small Firm | Turning Your Word Processor Into a Microcomputer | A Client-Oriented Practice | Firms' Profit Squeeze Delaying Partnerships

Number 1

From the Chair | Memorandum | By the Book | Practice Tip | Using a Portable Computer in a Small Law Office | Organizing, Developing & Managing a Legal Assistant Program | Are You Organized for Word Processing? | A personal Computer on Every Desk? | Why Keep Track of Time? Timekeeping & Time Systems | Partner Compensation: Time to Throw Out the Formulas

1983: The Bottom Line Volume 5

Number 6

From the Chair | Making Your Office Retreat a Success | Group Medical Insurance: The Trend is Toward Shared Costs | First impressions & New Clients | Making It & Keeping It (Spring Program) | Legal Management Course Graduates First Class | Cumulative Indices of Volumes 1-5 (by Topic & by Author)

Number 5

From the Chair | By the Book | Practice Tip | The Development & Utilization of the Paralegal Employee | Marketing Lawyers' Services in the 1980s | The Challenge of Marketing Today's Law Firm | Can the Small Firm Survive? | California Attorneys: The Nation's Most Affluent | Marketing Techniques for the Smaller Law Firm | Business Trip or Holiday? The Ground Rules for Tax-Freee Travel | What Should you Automate When

Number 4

From the Chair | Memorandum | Letters to the Editor | By the Book | Practice Tip | Recent Changes in the State Bar Approved Health Care Plan | The High Cost of Medical/Dental Coverage | Controlling Health Care Costs | Coming to Terms With Stress | How Effective is your Docket Control System? | ALA Announces Management Course | Non-Traditional Jobs Where You Can Use a Law Degree | The Emergence of a New Form of Protective Service

Number 3

From the Chair | Memorandum | By the Book | Factors in Setting Law Firm Goals and Objectives | Long Range Planning - Who Needs It? | How to Become a Horse Lawyer, or, Making it as a Solo Practitioner | Turning Your Word Processor Into a Microcomputer | Think Before You Mail | Article on Substantive Legal Systems Available | Make Way for Legal Marketing - Other Lawyers Are!

Number 3

From the Chair | Memorandum | Letter to the Editor | Practice Tip | New Mandatory Requirements for Contingency Fee Contracts | SB 713 - Trust Fund Program Heads for Startup | To Avoid Legal Malpractice | Law Office Automation - Taking the Plunge | Everything You Always Wanted to Know About Dictaion, Recording & Audio Equipment | California Statutes Authorizing Court Awards of Attorney Fees | Billings & Collections in the Profitable Law Office (Seminar) | Executive Committee Vacancies

Number 1

From the Chair | Memorandum | By the Book | Practice Tip | Court Awards of Attorneys Fees | Averil Q. Mix | A Checklist for Training Associates | Fees About Right, Lawyers Say | Are Professional Corporations Dead? | The Electronic Mailroom is Here | Using Legal Assistants in an Initial Client Interview | Executive Committee Vacancies

1982: The Bottom Line Volume 4

These are the only issues of Volume 4 that are available.

Number 8

From the Chair | The Advantage of Paying Your Bar Dues Early | 1982 Tax Act Hits Hard at Professional Corporations | Improving your Written Communication Skills | An Easy Blueprint to Your Next Remodeling Project | Upcoming Seminars

Number 7

From the Chair | Computer Vocabulary | Find the Software First | Word Processing: The Good News & The Bad News | So You Want to Buy a Computer? | Thinking About Acquiring Word Processing Equipment? | Increasing Productivity in the Law Office | Editing by Computer | Word Processing on a Micocomputer | Using Out-of-House Services | Data Conversion: Critical but Ignored | The Role of the Word Processing Supervisor | Word Processing Equipment: To Buy or Lease | Making that Little Computer Pay Off | Word Processing: Its Myths and Mythconceptions | Section Annual Program Highlights | Law Firms & Word Processors

Number 6

From the Chair | Why Manage My Time? | Preliminary Draft of the Rules Regulating Interest-bearing Trust Fund Accounts for Provision of Legal Services to Indigent Persons | Does Your 'Enterprise' Need a Dr. Spock | Upcoming Seminars | Investing in Art for your Office | Delegation: There's More to It That Letting Someone Else Do It

Number 5

From the Chair | Problem Line | Singing Those Law Office Blues | Percentage Leases | The Law Office Receptionist | An Office Retreat for the Sole Practitioner | What's New on the Paralegal Scene | Starting a Law Library | Is Your Office a Major Fire Hazard? | A New Approach: The Decentralized Law Office | Employment Interviews: Legal & Illegal

Number 4

From the Chair | 1981 Economic Survey | Legalese Vs. Clear, Readable Writing - Make the Change Now | How to Run Your Criminal Law Office More Efficiently & Less Expensively | How to Put Together a Computer System for Less Than $3000 | Assess Potential Benefits Before Suing for Fees | Ten Steps for Better Employee Selection Interviews | Income Distibution | How to Avoid Fee Disputes

Number 3

From the Chair | Partnerships of Professional Corporations - Revisited | Word Processing Seminar | Memorandum | Billing & Collecting Fees in a Criminal Case | Common Problems in Conflict of Interest | How to Get More Work Done | Economic Recovery Act of 1981

Number 1

From the Chair | So You're Looking for a Legal Secretary | New Tax Considerations for the Law Office | Convention Highlights | The Bottom Line on Document Design | Lawyers & Legal Assistants: A Team Approach

1980: The Bottom Line Volume 3

Number 8

Topical index of Volumes 1-3

Number 7

A Vital Tool: The Policy & Procedure Manual | Office Meeting: Getting it Together | The Corporate Side of the Fence | Control of Files & Papers at Desk: A Simple System | A Word Processor Without A Secretary? | Law Office Management Section Programs at the 1981 State Bar Convention | How Tradition Limits Word Processor Technology | An Evaluation of the IBM Displaywriter | Management of a Public Defender's Office

Number 6

Automatic Typewriters & Word Processors

Number 5

Best Buy of the Year | President's Letter | Increasing Profitability of Your Law Office | Litigation Support: Growing Up in the Computer Age | Client Files: To Destroy or Not Destroy? (That Shouldn't be the Question) | Declining a Case: The Costly Failure to Communicate | Can Law Schools Teach Management | Income, Expense & Economic Survey | The Info-Timer

Number 4

Current Postal & Courier Information

Number 3

President's Letter | CEB Law Office Management Program | Insulating Yourself from Legal Malpractice Claims | Legal Malpractice Insurance | Word Processing & What it Can Do For You | Management Problems in the Trial Law Office | Teaching Clear Writing | Management Analysis of Law Office Operations for Small business institute | On the Employment of Women in the Law Office

Number 2

1981 Tax Calendar

1980: The Bottom Line Volume 2

These are the only issues of Volume 2 that are available.

Number 4

How to Shelter Earnings & Increase Cash Flow with a Professional Corporation | How to Shelter Earnings & Increase Cash Flow with a Corporate Retirement Plan | How to Upgrade your Client Billing & Client Fee Collections | How o Evaluate Tax Sheltered Investments | How to Write Client Fee Agreements | How to Select & Evaluate disability, Life & Medical Insurance | 1980 State Bar Convention Schedule

Number 3

From the Chair | Comprehensive Sequential Checklist | The Latest in Law Office Management | Paralegals & Family Law Practice | Planning for your Future | Shopping for Education | The Target Benefit Plan

1979: The Bottom Line Volume 1

These are the only issues of Volume 1 currently available.

Number 4

Form & Procedure Practice Handbooks | Supporting Delivery of Legal Services with Electronic Systems | Law Firm Word Processing | Selecting Court Reports for Out-of-Office Use | Can You Use an Automatic Typewriter: Or Are You Using the One You Have? | Insuring a Law Library

Number 1

The Bottom Line: What Can it Do For You | Selecting a Private Phone System | The Computer in the Law Office | The Wonderful World of Minicomputers | Don't Frustrate - Communicate: Effective Telephone Techniques | How to Say 'No' to a Case or Client